Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My therapist was very swift and understanding of my situation. Great company!
By Keana
Response from Pettable ESA· Jun 17, 2026
Hi Keana, Thank you so much for sharing your experience! We’re glad to hear that your therapist was understanding of your situation and provided prompt support throughout the process. We truly appreciate your kind words and are grateful for your feedback. Thank you for trusting Pettable for your ESA needs!
Kya Miller, LICSW, LSCW was the clinician assigned to my ESA evaluation. I accidentally entered my phone number incorrectly (when I registered on Pettable). As a result of that, I missed my appointment time. Kya reached out through the patient portal to let me know there was an issue with my contact information. After I corrected it, I assumed I would have to reschedule. Instead, she called me and completed my assessment anyway. I was incredibly grateful. I respect other people's time and felt terrible that I had missed my appointment because of my own mistake. Kya was so gracious and understanding. Her willingness to work with me (especially after I missed my appointment) saved me both time and money by avoiding the need to reschedule. Additionally, she provided the letter the very next day. I could not asked for more. There are countless other ESA providers. It's hard to pick one that is legitimate. Pettable is the best one out there. The need for an ESA letter is a serious matter. Therefore, it should be treated as such. Pettable assigned a licensed professional to assist me. I recommend Pettable. They are a legitimate source for obtaining an ESA letter.
By Tonia D. W.
Response from Pettable ESA· Jun 17, 2026
Hi Tonia, Thank you so much for sharing your thoughtful and detailed experience! We’re delighted to hear that Kya went above and beyond to help resolve the contact information issue and ensure you were still able to complete your assessment. Her understanding, flexibility, and dedication to supporting clients are qualities we greatly value, and it’s wonderful to know she was able to turn a stressful situation into a positive experience for you. We’re also glad that you received your letter promptly and felt confident in the professionalism and legitimacy of the process. Your trust, recommendation, and kind words mean a great deal to us. Thank you for taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!
Easy on line application. Conversation with Dr Meyer and efficient and to the point. ESA letter was emailed immediately after phone call. I discovered a typo which was quickly corrected. Overall excellent experience.
By Michael N.
Response from Pettable ESA· Jun 17, 2026
Hi Michael, Thank you so much for sharing your experience! We’re delighted to hear that the online application process was easy to complete and that your conversation with Dr. Meyer was efficient and helpful. It’s also great to know that your ESA letter was delivered promptly and that the typo was corrected quickly. We truly appreciate your kind words and are glad you had an overall excellent experience. Thank you for taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!
The process is so easy and always gets handled in a timely fashion. Appointments are on time and I love that I get the same provider when I renew as Ms. Tolson already knows my story. She's kind and easy to talk to.
By Brenda S.
Response from Pettable ESA· Jun 17, 2026
Hi Brenda, Thank you so much for sharing your experience! We’re delighted to hear that the process continues to be easy, timely, and reliable for you. It’s especially wonderful to know that being able to work with the same provider during renewals has made the experience even more comfortable and seamless. We’re glad Ms. Tolson has been kind, easy to talk to, and familiar with your journey, helping provide the continuity of care that means so much. Thank you for taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!
was fast and easy, worth the price
By Cal
Response from Pettable ESA· Jun 17, 2026
Hi Cal, Thank you so much for sharing your experience! We’re glad to hear that the process was fast, easy, and provided value for you. We truly appreciate your kind feedback and are grateful for your trust in our services. Thank you for taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!
Erin was very kind and made this experience very easy!
By Greta B.
Response from Pettable ESA· Jun 17, 2026
Hi Greta, Thank you so much for sharing your experience! We’re delighted to hear that Erin was kind and made the process easy for you. Providing a smooth and supportive experience is exactly what we aim for. We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs!
So glad I chose Pettable for an ESA letter. They were amazing and quickly connected me with Kya Miller. She was understanding and straightforward with the whole process which made it easier for me.
By Fernanda S.
Response from Pettable ESA· Jun 16, 2026
Hi Fernanda, Thank you so much for sharing your experience! We’re thrilled to hear that you chose Pettable for your ESA letter and that the process was a positive one. It’s wonderful to know that Kya was understanding, straightforward, and helped make everything feel easier for you. We truly appreciate your kind words and feedback. Thank you for trusting Pettable for your ESA needs!
Always easy, no surprises, easy to schedule and very reasonable. Wouldn't choose anywhere else. The years that I have been with Pettable ESA have been awesome.
By Cherry X.
Response from Pettable ESA· Jun 16, 2026
Hi Cherry, Thank you so much for sharing your experience! We’re honored to have earned your trust over the years and are delighted to hear that your experiences with Pettable have consistently been easy, straightforward, and reliable. It’s wonderful to know that scheduling has been convenient and that you’ve found the process reasonable and hassle-free. We truly appreciate your loyalty and kind words. Knowing that you wouldn’t choose anywhere else means a great deal to us. Thank you for trusting Pettable for your ESA needs!
