Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
User friendly, works with your schedule, kind workers with great communication!
By Lexi C.
Response from Pettable ESA· Jan 15, 2024
Appreciate your review of our website, Lexi! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you for trusting Pettable with your ESA needs!
Quick and friendly service.
By Brian T.
Response from Pettable ESA· Jan 15, 2024
Hi Brian, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
I haven’t heard back from my board, but they did give me tags for both my dogs. I’m not sure if they are waiving the fees.
By Myra R.
Response from Pettable ESA· Jan 15, 2024
Hi Myra, thank you so much for writing in! Please feel free to message us at [email protected] so our team can help you with your inquiry. We'll be on the lookout for your message. Thank you!
Tracy is wonderful to talk to, and she is very knowledgeable.
By Pamela
Response from Pettable ESA· Jan 15, 2024
Hi Pamela, we're happy that you have been able to confide with one of our clinicians and help you out with our process. Please do not hesitate to reach out again if you need anything else. Thank you for trusting Pettable with your ESA needs!
Could not ask for a better experience. Thank you!
By April M.
Response from Pettable ESA· Jan 15, 2024
Thank you for your feedback, April. We're happy to know that you had a great experience with us! Once again, thank you for trusting Pettable with your ESA needs!
LCSW Kya Miller was great! Super easy to talk to and helped me get my ESA for my pups immediately after our phone call. Recommended her and Pettable to anyone looking to get their dog/cat certified!
By Tori D.
Response from Pettable ESA· Jan 12, 2024
Thank you for sharing your experience with Kya, Tori! We're glad to know that she has been able to help you get ease with our process. We appreciate the recommendation and we're happy that you are satisfied with our service. Once again, thank you for choosing Pettable with your ESA needs!
Very simple process and was able to get approved quickly! I was paired up with an amazing doctor who helped me feel validated. Would highly recommend it to anyone needing to receive an ESA letter!
By Kerrigan O.
Response from Pettable ESA· Jan 12, 2024
We appreciate your recommendation, Kerrigan. Glad to know you found our process simple and easy. Please feel free to reach out again if you need anything else. Thank you for choosing Pettable!
Very easy process, and nice therapist! Overall quick and stress-free experience
By Ata
Response from Pettable ESA· Jan 11, 2024
Thank you for writing in, Ata! We're glad that you found our process easy to navigate. It's good to know that you had a good experience with our therapist as well. Please feel free to reach out again if you need anything else and we'll be ready to help. Once again, thank you for choosing Pettable!
