Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Everything was GREAT! Easy to sign up, quick consultation, and a great professional!
By customer
Response from Pettable ESA· Jan 19, 2024
Hi there! Thank you so much for sharing your experience with Pettable! Glad to know that you are satisfied with our service. Please feel free to reach out to [email protected] if you need anything else. Thank you for choosing Pettable!
My therapist was quick to respond, compassionate and knowledgeable. She was helpful and the process was easy. I would recommend her to anyone in need of help
By Jane E.
Response from Pettable ESA· Jan 18, 2024
Thank you for sharing your experience with one of our clinicians, Jane. Glad to know that she was able to help you get ease with our process. Again, thank you for the recommendation and for trusting Pettable with your ESA needs!
Marie was great! Very easy to talk to and helpful with all things ESA / Dog / Therapy etc...
By Scott
Response from Pettable ESA· Jan 18, 2024
Hi Scott! Thank you for sharing your experience with our therapist, Marie! We're glad that you found the consultation helpful. Please feel free to reach out again if you need anything else. Thank you for trusting Pettable with your ESA needs!
Very professional and efficient service
By Danel B.
Response from Pettable ESA· Jan 18, 2024
Thank you for your feedback, Danel. Glad to know that you found our service professional and efficient! Please do not hesitate to reach out again if you need anything else. Thank you for choosing Pettable!
I loved the doctor Pettable connected me with for my ESA letters. She was so supportive and professional. Thank you.
By heather E.
Response from Pettable ESA· Jan 18, 2024
Hi Heather! Thank you for sharing your experience with one of our clinicians at Pettable! We're happy to know that you found her supportive and professional. Please feel free to reach out again if you need anything else. Once again, thank you for choosing Pettable!
Easy to set up the appointment and lots of time slots were available, pre appointment paperwork was straight forward and easy, phone call with the professional was on time and quick, received the product same day as the appointment.
By Synova
Response from Pettable ESA· Jan 17, 2024
Hi Synova, thank you very much for your feedback about how easy our process is! We're happy to know that you found our service helpful with your needs. Please do not hesitate to reach out if you need anything else. Thank you for choosing Pettable!
Quick and efficient.
By Moon B.
Response from Pettable ESA· Jan 17, 2024
Thank you for writing in, Moon Butterfly! Happy to know that you found our process as quick and efficient. Thank you for trusting Pettable with your ESA needs!
The entire experience with the Pettable Team was remarkably efficient, unfolding seamlessly within a matter of days. Surprisingly, I found a connection with the therapist that exceeded my expectations. Sometimes, you enter seeking help for one reason and end up gaining much more. Grateful for the experience!
By Marian J.
Response from Pettable ESA· Jan 17, 2024
Thank you for sharing your full experience with Pettable, Marian! We're very happy to know that our team was able to help you efficiently. Great to know that you have connected comfortably with our clinician as well! We're as grateful as you for sharing your journey with us. Once again, thank you for choosing Pettable!
