Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Simple process, very professional
By Joseph S.
Response from Pettable ESA· Jan 30, 2024
Thanks for the good word, Joseph! We truly appreciate the recommendation! If there's any help that you need, you can always reach us at [email protected]. Thank you!
Fast. Efficient. Effective. Worth the money.
By Shelisa D.
Response from Pettable ESA· Jan 30, 2024
Thank you for your feedback, Shelisa! Glad to know that you found our service fast and efficient. Please feel free to reach out anytime if you need anything else. Once again, thank you for choosing Pettable!
Easy and got exactly as promised!
By Peyton
Response from Pettable ESA· Jan 26, 2024
Thank you for this short and sharp review, Peyton! Glad to know that you found our process easy. Feel free to reach out to us again if you need anything else. We're always ready to help. Once again, thank you for choosing Pettable!
I had few minor issues here and there, but Denis Alcantara was there to help and guide every time. Thanks to her, I feel rest assured.
By Mina A.
Response from Pettable ESA· Jan 26, 2024
Thank you for sharing your experience with us, Mina. We're happy to know that Denis has been a good help to you. We appreciate your patience with us and we are committed to make our service better as we progress. Once again, thank you for trusting Pettable with your ESA needs!
Pettable and Dr Stephanie were amazing and very easy to work with to accomplish the ESA Certification. I recommend this for any renter whose pet is there Support Animal.
By Brett P.
Response from Pettable ESA· Jan 25, 2024
Thank you for sharing your experience with Pettable, Brett! Happy to know that Stephanie was able to make you feel comfortable with the process. We appreciate the recommendation and thank you once again for choosing Pettable!
The ease and convenience of speaking with mental health professional. The ESA letter arrived promptly.
By Claudia
Response from Pettable ESA· Jan 24, 2024
Thank you for sharing your insights about speaking with your provider, Claudia. We're happy to know that you're able to receive your letter in a timely manner. If there's anything else that you need, please feel free to reach us again. Thank you for choosing Pettable!
Kya Miller made it super easy for my pets to become certified and I cannot be happier with the service I was provided
By Amaya G.
Response from Pettable ESA· Jan 24, 2024
Thank you for sharing your experience with one of our clinicians, Amaya! We're happy to know that Kya helped you get through the process comfortably. Thank you for trusting Pettable with your ESA needs!
Very quick and professional and I finally got my real ESA Letter I almost got scammed. Pettable is legit and very nice caring people.
By Chris B.
Response from Pettable ESA· Jan 23, 2024
Thank you for sharing your experience with Pettable, Chris. This will help other people looking for help for their ESAs as well! We appreciate you trusting us for this service. Once again, thank you for choosing Pettable!
