Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
It was a very smooth process and was able to quickly get my ESA letter.
By Pam
Response from Pettable ESA· Feb 1, 2024
Hi Pam! Thank you for your feedback! We're happy to know that you found our process smooth and quick. If there's anything else that we can help you with, please feel free to reach out again. Once again, thank you for choosing Pettable!
Matched me quickly with a wonderful therapist. Thank you so much Karen. Would recommend to everyone in genuine need of support animals.
By Crystle O.
Response from Pettable ESA· Jan 31, 2024
Thank you for sharing your experience with one of our clinicians, Crystle. We're glad to know that Karen was able to help you get ease with our process. We appreciate the recommendation and thank you once again for choosing Pettable!
Knowledgeable, professional, caring, fast and competent
By Dee and Isis the K.
Response from Pettable ESA· Jan 31, 2024
Thank you for the review, Deborah and Isis. Glad to know that you found our service fast and competent. You can always reach us at [email protected] if you need further assistance. We're here to help. Again, thank you for trusting Pettable with your ESA needs!
Nicole was so helpful and wrote the test emotional support letter for my kitties. The form i filled out was straightforward and my phone appt was fantastic.
By Scott H.
Response from Pettable ESA· Jan 31, 2024
Thanks for sharing your experience with Pettable, Scott! We're glad to know that Nicole has been a good help. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Thanks for choosing Pettable!
it was super quick and easy. i loved how smooth it was. it was also nice that they had a sale going on when i selected the service package i wanted. i also thought the therapist i matched with was really kind and helpful.
By Ally B.
Response from Pettable ESA· Jan 31, 2024
Hi Ally, thank you for sharing your Pettable experience! We are glad that you got a discount when you purchased our service. Please feel free to reach out anytime if you need anything else. As always, thanks for trusting us with your ESA needs.
I truly have the greatest experience using this service. I highly recommend using the service. I was definitely skeptical at first, but it was well worth it. So if you’re looking for your assigned to use this program, this is.(:
By Brittany S.
Response from Pettable ESA· Jan 31, 2024
We appreciate the recommendation, Brittany! More importantly, we're happy that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Simple, Easy to Follow training methodology. Really enjoyed following this training guide with both my dogs. Effective tool for PSD training.
By Christie W.
Response from Pettable ESA· Jan 30, 2024
Thank you for sharing your experience with our training modules, Christie! We're happy that you're able to enjoy the journey on training your dogs. Please do not hesitate to reach out again if you need anything else and we're here to help. Once again, thank you for choosing Pettable!
I certified my first ESA through Pettable, and then found myself in a position to need a second ESA. I had pushback from my landlord, and I panicked. I quickly contacted Pettable to ask if I could get a second letter for the newest ESA in my household and Denis Alcantara helped me resolve my panic and issues. They walked me through the process and allowed me to have an additional therapist evaluate me promptly and for $79 since I had my first ESA letter through Pettable. A great experience and I highly recommend Pettable- thank you Denis!
By Kali L.
Response from Pettable ESA· Jan 30, 2024
Thanks for putting a good review for Denis, Kali! Happy to know that you have been accommodated accordingly. Please feel free to reach out again if you need anything else. Again, thank you for choosing Pettable!
