Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
The process is easy and the professionals are very caring and helpful.
By Siobhan H.
Response from Pettable ESA· Mar 18, 2024
Thank you for writing in, Siobhan. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
Super easy and fast.
By Michelle
Response from Pettable ESA· Mar 18, 2024
Hi Michelle, we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
It was a very quick and easy process. I paid for the quicker service and was blown away by how quickly everything happened. Communication was great and I felt very comfortable.
By Kimber
Response from Pettable ESA· Mar 18, 2024
Thank you for sharing your overall experience with Pettable, Kimber! Glad to know that we're able to serve you in a timely manner. Once again, thank you for trusting Pettable with your ESA needs!
My therapist was very concerned and helpful
By Charles B.
Response from Pettable ESA· Mar 18, 2024
Thank you for sharing your experience, Charles. We're happy that you are able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Super fast, easy and convenient.
By Zuzu
Response from Pettable ESA· Mar 15, 2024
Hi Zuzu, thank you for your feedback! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
Quick and easy process! The mental health evaluation was appropriately in depth & my specialist was incredibly kind and supportive.
By Alice K.
Response from Pettable ESA· Mar 15, 2024
Appreciate that you are satisfied with our service, Alice! We're very happy to know that you have been accommodated accordingly by our providers. Thank you for trusting Pettable with your ESA needs!
Great experience!!!
By Donnel S.
Response from Pettable ESA· Mar 15, 2024
Thanks for the review, Donnel! Feel free to reach out at [email protected] if you need anything else! Once again, thank you for choosing Pettable!
This was a super helpful and easy process. I was in a difficult housing situation where I was going to forced to move without an ESA letter. Even having medical documentation I was struggling to find a counselor in the short time frame I was given. Pettable made it possible for me to stay in my apartment with my dog Willow. I honestly don’t know what I would have done without this service.
By Alexis W.
Response from Pettable ESA· Mar 15, 2024
Thanks for sharing your experience with Pettable, Alexis! We're glad to know that we have been a good help. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Once again, thank you for choosing Pettable!
