Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
A good service for a reasonable price
By Paula M.
Response from Pettable ESA· Jun 29, 2026
Hi Paula, Thank you so much for your kind feedback! We’re delighted to hear that you found our service to be valuable and reasonably priced. Providing a high-quality experience at a fair cost is something we strive for every day. We truly appreciate you taking the time to share your experience. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
Kya was very professional and I have been helped for the past 3 years using her services. It has been a stress free easy process each time.
By Caitlin R.
Response from Pettable ESA· Jun 29, 2026
Hi Caitlin, Thank you so much for sharing your experience! We’re delighted to hear that Kya has provided you with professional, reliable support over the past three years. It’s wonderful to know that each renewal has been a stress-free and easy process, and that you’ve continued to have such positive experiences. We truly appreciate your continued trust and kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
Everything went really smooth
By Anonymous
Response from Pettable ESA· Jun 29, 2026
Hi there, Thank you so much for sharing your experience! We’re delighted to hear that everything went smoothly for you. Providing a simple and seamless process is exactly what we strive for. We truly appreciate your kind feedback. Thank you again for trusting Pettable for your ESA needs! —The Pettable Team
I worked with Kya Miller, LICSW, LCSW at Pettable ESA. It was a wonderful experience. I highly recommend her service.
By Songyuan T.
Response from Pettable ESA· Jun 29, 2026
Hi Songyuan, Thank you so much for sharing your experience! We’re thrilled to hear that you had a wonderful experience working with Kya. Her professionalism, compassion, and dedication to supporting her clients are qualities we truly value, and we’re so glad she made such a positive impression. We sincerely appreciate your recommendation and your kind feedback. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
quick, fast, responsive and on time
By Emily H.
Response from Pettable ESA· Jun 29, 2026
Hi Emily, Thank you so much for sharing your experience! We’re delighted to hear that you found the process quick, responsive, and punctual. Providing efficient and reliable service is exactly what we strive for. We truly appreciate your kind feedback. Thank you again for trusting Pettable for your ESA needs! —The Pettable Team
Great experience.
By Kenan A.
Response from Pettable ESA· Jun 29, 2026
Hi Kenan, Thank you so much for sharing your feedback! We’re delighted to hear that you had a great experience with Pettable. We truly appreciate you taking the time to share your kind words. Thank you again for trusting Pettable for your ESA needs! —The Pettable Team
I had an excellent experience from start to finish. I was connected with Kya Miller,LICSW, LCSW. Ms. Miller was professional, compassionate, and took the time to thoroughly addressed any concerns. I would absolutely recommend both Kya Miller and Pettable to anyone seeking an ESA evaluation. Thank you for providing such a smooth and professional experience!
By Alissa W.
Response from Pettable ESA· Jul 1, 2026
Hi Alissa, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Kya provided such a professional, compassionate, and supportive experience. Taking the time to listen carefully and address every concern is something we truly value, and we’re so glad she made you feel well cared for throughout the process. We sincerely appreciate your recommendation of both Kya and Pettable. Your kind words mean a great deal to our team. Thank you for trusting Pettable for your ESA needs! —The Pettable Team
I'm really impressed with my experience using Pettable! It is very straight forward, user friendly, and the response time is so quick! I was paired up to speak with Kya Miller, LICSW, LCSW, and she is amazing! She is very friendly, easy to talk to, and she listens very well. My housing letter was well written and matched what we spoke about. I'm now waiting for approval through Petscreening.com but overall great experience!
By Kayley A.
Response from Pettable ESA· Jun 26, 2026
Hi Kayley, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the process straightforward, user-friendly, and efficient. It’s especially great to know that Kya provided such a friendly, attentive, and professional experience, and that your housing letter accurately reflected the conversation you had together. We’re glad you’ve had such a positive experience so far, and we hope the approval process with PetScreening goes just as smoothly. Thank you for your kind words and recommendation! — The Pettable Team
