Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My provider was very kind, knowledgable, and was willing to help me through my apartment complex being jerks!
By Sydney S.
Response from Pettable ESA· Mar 26, 2024
Thanks for your feedback, Sydney! We're glad to know that your provider was able to help you verify your needs with your apartment complex. If there's anything else that we can help you with, please feel free to connect with us again. Thank you for choosing Pettable!
Therapist was transparent and was very helpful with suggestions going forward
By Ed A.
Response from Pettable ESA· Mar 26, 2024
Hi Ed! We’re pleased to know that you are satisfied with the experience that you had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
The clinician was very empathetic and easy to talk to, and made, what I thought was going to be a very complicated procedure, very easy. Thank you!
By Matt
Response from Pettable ESA· Mar 26, 2024
We feel you, Matt! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
My experience was a pleasure from the beginning to the end. I cannot thank the entire staff who helped through all enough. I would highly recommend Pettable to all...
By Marie M.
Response from Pettable ESA· Mar 26, 2024
We appreciate the recommendation, Marie! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Fantastic!!!
By Christina C.
Response from Pettable ESA· Mar 25, 2024
Hi Christina! Thank you for your feedback! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
Simply amazing. I’m happy with everything
By Erick “kiidaver” P.
Response from Pettable ESA· Mar 25, 2024
Thank you for your feedback, Erick. We're happy to know that you had a great experience with us. Once again, thank you for trusting Pettable with your ESA needs!
Kya Miller, LICSW, LCSW was awesome she made the process easy and painless she was caring and understanding and didn't make me feel ashamed of needing support, thanks again for choosing to be kind in a world that's not always kind
By Happy P.
Response from Pettable ESA· Mar 25, 2024
We feel you, Happy Patient! and we're glad that you have been able to confide with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Therapist really cared to listen and help me!
By Acacia M.
Response from Pettable ESA· Mar 25, 2024
Hi Acacia! We’re glad to know that you are satisfied with the experience that you had with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
