Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Considerate and professional employees.
By Maria
Response from Pettable ESA· Apr 2, 2024
Thanks for the good review on our team, Maria! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
Kya Miller, LICSW, LCSW made this a great experience because of her making an uncomfortable situation, comfortable. I will not only be using these services again, but I will also refer others. The 24hr turnaround is top tier. Thank you so much for a smooth, genuine experience.
By Rhonda
Response from Pettable ESA· Apr 2, 2024
Hi Rhonda, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
Very fast in their service. They delivered as promised.
By Ada C.
Response from Pettable ESA· Mar 29, 2024
Hi Ada, thank you for sharing your experience with Pettable! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
The process was easy and it worked immediately. After paying $70 a month for two dogs, that has been deleted on my new lease. Thank you!
By Hilary
Response from Pettable ESA· Mar 29, 2024
Hi Hilary, thank you for sharing your experience with us. We're glad to know that our service has been a good help. We appreciate your feedback, and thank you for trusting Pettable for your ESA needs!
Such a great experience with Kya Miller! She made the process much easier than I had anticipated.
By Grace
Response from Pettable ESA· Mar 28, 2024
We feel you, Grace! and we're happy that you have been able to confide with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
Very easy process. 👌
By Joann B.
Response from Pettable ESA· Mar 28, 2024
Hi Joann, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Great service and very easy process. I would recommend this provider 100%.
By Simon
Response from Pettable ESA· Mar 27, 2024
We appreciate the recommendation, Simon! We're glad that you find our process easy. Please feel free to reach out again if you need anything else. We're here for you! Thank you for trusting Pettable with your ESA needs!
Very happy with the results I can now have my cat in my home. It took a long time but it’s done all the paperwork. I thank you very much.
By LINDA S.
Response from Pettable ESA· Mar 26, 2024
Hi Linda! Glad to know that you and your cat have been accommodated accordingly! Thanks for sharing your experience with us. If there's anything that we can help you with. Please feel free to reach out. Thank you for trusting Pettable with your ESA needs!
