Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Quick, easy and accurate.
By Rachel J.
Response from Pettable ESA· May 6, 2024
Hi Rachel! We're delighted to hear that you found our service to be quick, easy, and accurate! Providing a seamless and accurate experience is important to us, and we're glad that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pettable!
Dr. Paul Meyer was very understanding and made me feel heard when I described my symptoms. The entire process was quick and easy.
By Angela
Response from Pettable ESA· May 6, 2024
Hi Angela, We're glad to hear that Dr. Paul provided understanding and made you feel heard during your consultation. Ensuring that our clients feel supported and listened to is a top priority for us. It's great to know that the entire process was quick and easy for you as well. If you ever need further assistance or support in the future, please don't hesitate to reach out. We're here for you!
Very easy experience! I like that they give a discount for a renewal. Quick to get an appointment, great providers (I’ve used Pettable twice now), and good pricing. If you don’t have insurance or have trouble finding a provider that can/will write an ESA letter this is the place!
By SHANNON B.
Response from Pettable ESA· May 6, 2024
Hi Shannon! We're so glad that you found our process easy! Providing accessible and affordable services is important to us, and we're glad that we could meet your expectations. It's fantastic that you've found our providers to be great and that you appreciate the discount for renewals. If you ever need further assistance or support in the future, please don't hesitate to reach out. Thank you for choosing Pettable!
This process was very streamlined and was incredibly helpful for me. The stress of having to figure out how I was going to be able to keep my animal with me, which helps keep my ADHD manageable, was overwhelming. This ensures that I can focus on keeping things level. Christopher was patient and very kind during our discussion, thank you so much.
By Matt M.
Response from Pettable ESA· May 6, 2024
Hi Matt, We're glad to hear that the process was helpful for you! Managing ADHD can be challenging, and we're glad that having your animal with you provides support and helps keep things manageable. It's fantastic to know that Christopher was patient and kind during your discussion. Providing a supportive and understanding environment is important to us, and we're delighted that we could assist you. If you ever need further assistance or support in the future, please don't hesitate to reach out. Thank you for trusting Pettable for your ESA needs!
Kya was supportive and efficient. Process was quick and easy. I was asked to fill out a few forms, made a phone appointment, and had my ESA letter within a day. I would highly recommend Pettable.
By Jessica S.
Response from Pettable ESA· May 6, 2024
Thank you for sharing your experience, Jessica! We're happy to hear that Kya was supportive and efficient and that the process was quick and easy for you. Providing a seamless and efficient experience is important to us, and we're glad we could meet your expectations. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or support, please don't hesitate to reach out. Thank you for choosing Pettable!
Jordan was empathetic and understanding of my needs. He made me feel comfortable and was not judgement.
By Rosalind F.
Response from Pettable ESA· May 6, 2024
Hi Rosalind, We're so glad to hear that Jordan provided you with empathy and understanding during your consultation. Creating a comfortable and non-judgmental environment is essential to us, and we're glad that he could meet your needs. If you ever need further assistance or support in the future, please don't hesitate to reach out. Thank you for choosing Pettable for your ESA needs!
I had a pleasant conversation with a licensed social worker where I was able to share my experience and ask questions. She also informed me about my rights and how to keep my dog certified for years to come.
By Lilia B.
Response from Pettable ESA· May 6, 2024
That sounds like a wonderful experience, Lilia! It's great to hear that you had a pleasant conversation with a licensed social worker who was able to address your questions and provide valuable information about your rights and the certification process for your dog. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to support you and your furry companion every step of the way! Thank you for choosing Pettable!
Speed. Quick help. Prompt call from Dr.
By Nick
Response from Pettable ESA· May 6, 2024
Hi Nick! We're happy to hear that you appreciated the speed and promptness of our service, including the quick assistance and prompt call from our clinician. Providing timely support is important to us, and we're glad we could meet your expectations. If you ever need further assistance or support, please don't hesitate to reach out. Thank you for choosing Pettable!
