Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Aubrey was super thorough and kind. She's very helpful and made the process way less intimidating
By Jessica S.
Response from Pettable ESA· Jun 28, 2024
Hi Jessica! We're so glad to hear that Aubrey was super thorough and kind, making the process much less intimidating for you here at Pettable. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Seamless process every time, highly recommend!
By ASHLEY J.
Response from Pettable ESA· Jun 26, 2024
Thank you for your feedback, Ashley! We're glad you have had a seamless process every time you use our service. Your recommendation means a lot to us. If you have any other inquiries, please feel free to always reach out. We're here to help! Thank you for choosing Pettable!
This company let me tell you about it finally got rid of them pet fees My new landlord accept it !! The ESA letter from Pettable!! Was a success! I am jumping with joy for a person on disability you have fix income this is a blessing in the sky to eliminate pet fee from your rent don't have to worry about ever having to re-home my pets or the trouble of paying big pet rent or pet deposits again Love this so Happy I would recommend Pettable!!!
By Juana M.
Response from Pettable ESA· Jun 26, 2024
Thank you for sharing your joyful experience with us, Juana! We're thrilled to hear that the ESA letter from Pettable helped eliminate your pet fees and that your new landlord accepted it. Knowing that this has brought such relief and happiness, especially for someone on a fixed income, means the world to us. We're glad you no longer have to worry about re-homing your pets or paying hefty pet fees. Thank you for your enthusiastic recommendation! If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
The form was easy to complete. The mental health practitioner called on time and was very helpful.
By Mildred C M.
Response from Pettable ESA· Jun 26, 2024
Hi Mildred! Thank you for your positive review! We're delighted to hear that the form was easy to complete and that the mental health practitioner called on time and was very helpful. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Pettable!
Everyone that helped me through the process was super helpful. My counselor was easy to talk to and was compassionate and understanding. I could not have asked for a better experience.
By Cindy T.
Response from Pettable ESA· Jun 26, 2024
Hi Cindy! Thank you for writing in! We're thrilled to hear that everyone who helped you through the process was super helpful and that your counselor was easy to talk to, compassionate, and understanding. It's great to know that you had such a positive experience. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for trusting Pettable for your ESA needs!
The understanding of the therapist. She was very down to earth, and understood what an ESA would mean for my overall health.
By Doug W.
Response from Pettable ESA· Jun 28, 2024
Thank you for your review, Doug! We're happy to hear that your therapist was down to earth and truly understood the importance of an ESA for your overall health. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Pettable for your ESA needs!
The experience was quick and easy. Provided alot of good information as well.
By Bryant C.
Response from Pettable ESA· Jun 28, 2024
Thank you for your positive review, Bryant! We're glad to hear that your experience was quick and easy and that you received a lot of good information. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
Pettable was a really easy and fast way to get my ESA letter. Kya Miller, LICSW, LCSW was easy to talk to and had a lot of availability to get an appointment fast. I would highly recommend Pettable.
By Alyssa O.
Response from Pettable ESA· Jun 28, 2024
Thank you for your wonderful review, Alyssa! We're thrilled to hear that Pettable provided an easy and fast way for you to get your ESA letter, and that Kya was easy to talk to and accommodating with appointment availability. Your recommendation means a lot to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
