Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Fast. The therapist I spoke to helped me get this completed quickly
By Jonathan B.
Response from Pettable ESA· Jul 4, 2024
Thank you for your feedback, Jonathan! We're glad to hear that our therapist helped you complete everything quickly. If you have any further needs or questions, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
Kya Miller had my best interest at heart and worked very efficiently.
By Leah
Response from Pettable ESA· Jul 3, 2024
Thank you for your kind words, Leah! We're delighted to hear that Kya Miller had your best interests at heart and worked efficiently to assist you. Your feedback is greatly appreciated and will be shared with Kya. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
I was in a very tight stressful spot during a scramble for employee housing. Pettable team came through for me and booked an appointment at a time best for my busy schedule. Thank you so much to everyone at Pettable! I wouldn't have a roof over my head right now if it wasn't for you!
By Jessica
Response from Pettable ESA· Jul 3, 2024
Hi Jessica, Thank you for sharing your experience! We’re thrilled to hear that Pettable was able to support you during such a stressful time and accommodate your busy schedule. Knowing that we could help secure your housing is incredibly rewarding for us. If you need any further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help! Thank you for choosing Pettable!
I needed help finding a rental that would allow us to keep our family dog and came across the website in a Google search. I had my ESA letter within four days and was able to secure a rental and keep our pet! Kya was so sweet and so easy to talk to which enhanced my experience. I would definitely recommend Pettable. Just a bit of advice, you’re going to receive several emails after signing up. I recommend reading them throughly because there are forms to fill out and instructions on how to upload info.
By Shena
Response from Pettable ESA· Jul 3, 2024
Thank you for sharing your experience, Shena! We're delighted to hear that Kya was sweet and easy to talk to, and that you received your ESA letter quickly, allowing you to secure a rental and keep your family dog. We appreciate your recommendation and your advice about thoroughly reading the emails for important instructions and forms. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Kya Miller, LICSW, LCSW at Pettable is great! She is so caring and really listens to you!
By Meagan
Response from Pettable ESA· Jul 2, 2024
Hi Meagan, Thank you for your wonderful review! We're thrilled to hear that Kya provided such caring and attentive support. Your positive feedback means a lot to us and will certainly be shared with Kya. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
I spoke with Dr. Maryam Muhammad and she had a very light energy with a sprinkle of "get things done" energy (a good thing in my opinion) and help me with being able to obtain the proper documents to help me keep my panther (your perception may be a cat or kitten). So thank you for your help Dr. Muhammad as it is greatly appreciated.
By Bryan M.
Response from Pettable ESA· Jul 2, 2024
Hi Bryan, Thank you for your delightful review! We're happy to hear about your positive experience with Dr. Maryam Muhammad. It's wonderful that her combination of light energy and efficiency helped you obtain the necessary documents for your beloved panther (or cat/kitten, as some might see it!). Your appreciation means a lot to us, and we'll be sure to share your kind words with Dr. Muhammad. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
5 Stars to Aubrey from Pettable! When I needed an ESA, I immediately gravitated to Pettable. The navigation was seamless, making an appointment was simple, and they connected me to a very kind, compassionate, caring LMFT right away. I've worked with Aubrey Lemire, LMFT, twice now (for my original ESA and my renewal) and she has made the process so manageable for me. My ESA has drastically enriched my life and the documentation is always there if I need it. I couldn't recommend Aubrey and Pettable more!
By Bree L.
Response from Pettable ESA· Jul 1, 2024
Thank you so much for your review, Bree! We're thrilled to hear that you had such a positive experience with Pettable and with Aubrey. It's wonderful to know that the navigation was seamless, making an appointment was simple, and that you felt well-supported throughout the process. We're so glad that your ESA has enriched your life and that Aubrey has been able to make the process manageable for you. Your recommendation means the world to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Pettable!
Quick and easy.
By Tracy
Response from Pettable ESA· Jul 1, 2024
Thank you for your feedback, Tracy! We're glad to hear that you found the process quick and easy. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Once again, thank you for trusting Pettable for your ESA needs!
