Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Aubrey was communicative, fast and understanding of my mental health. 100% recommend
By Monique K.
Response from Pettable ESA· Sep 4, 2024
Hi Monique, Thank you for recommending Aubrey! We're glad she could provide the support you needed in a timely and compassionate manner. Your feedback is truly valued! Once again, thank you for choosing Pettable!
It was my first time doing therapy. Yeah, it was a little odd, but to have a neutral party. To talk to you and help you figure things is great and blessing. Pettable Try to help you the best way they can. It's the great Experience of my live
By Latoya M.
Response from Pettable ESA· Sep 4, 2024
Hi Latoya, It's wonderful to hear that your first therapy experience was a positive one! We understand that it can feel a bit unusual at first, but we're so happy you found it helpful. We're always here to assist you in the best way possible. Thank you for trusting Pettable for your ESA needs!
It was quick and easy and I loved how helpful the customer support was.
By Ebony B.
Response from Pettable ESA· Sep 4, 2024
Hi Ebony! We're so glad you had a smooth experience! Our customer support team is dedicated to making the process as seamless as possible. Thank you for trusting Pettable for your ESA needs!
Fast and efficient
By Nick
Response from Pettable ESA· Sep 3, 2024
Hi Nick, Thank you for your feedback! We're glad you found our service fast and efficient. If you need anything else, we're here to help! Thank you for choosing Pettable!
The process of getting an ESA letter with Kya Miller, LICSW, LCSW went smoothly. There was a questionnaire and some forms that must be filled out prior to a 15min consultation with a professional. I received the ESA letter (not expedited) on the same day as the consultation.
By Arcy O.
Response from Pettable ESA· Sep 3, 2024
Thank you for sharing your experience, Arcy! We're glad to hear that the process went smoothly with Kya Miller. It's great that you received your ESA letter on the same day as your consultation. If you need any further assistance, we're here to help! Once again, thank you for choosing Pettable!
I am very grateful and with peace of mind... I can live with my cat anywhere without any stress having my ESA letter thanks to Pettable. The service was great and easy, very worthy!
By Marilyn D.
Response from Pettable ESA· Sep 3, 2024
Thanks for writing in, Marilyn! We're thrilled to hear that you now have peace of mind and can live with your cat stress-free! Thank you for sharing your positive experience with Pettable. If you ever need anything else, we're here for you!
The process was easy. I could follow it wel and it resulted in the products that I needed. Now all I need to see is how the airline authorities react to it.
By marion
Response from Pettable ESA· Sep 2, 2024
Hi Marion! Thank you for sharing your experience! We're glad to hear that the process was easy to follow and that you received the products you needed. We hope everything goes smoothly with the airline authorities as well. If you have any further questions or need assistance, please don't hesitate to reach out. Safe travels!
The process was super easy and simple! Got my appointment right away and was approved in just a short 15 minute span. I also got my letter emailed within an hour of being approved. My landlord accepted it with flying colors! Definitely recommend!!
By Kj M.
Response from Pettable ESA· Sep 2, 2024
Thank you for your review, KJ! We're thrilled to hear that the process was super easy and quick for you. It's great to know that you were approved within just 15 minutes and received your letter within an hour. We’re also happy to hear that your landlord accepted the letter without any issues. Your recommendation means a lot to us. Thank you for choosing Pettable!
