Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Process was easy, quick, and convenient. This has helped me so much!
By Crystal T.
Response from Pettable ESA· Sep 20, 2024
Thank you for sharing your experience, Crystal! We’re thrilled that the process was so smooth for you and that it has made such a positive impact. We’re always here to help if you need anything!
I ended up having to change providers unexpectedly, but I am so grateful the transition was as easy as it was! They are both exceptional in helping us become certifiable and understanding the necessity of having our ESAs. I was listened to, asked questions, and even got to know my provider on a personal level as well. I felt at ease and comforted knowing that I was taken care of.
By Dirk K.
Response from Pettable ESA· Sep 20, 2024
Thank you for your thoughtful feedback, Dirk! We’re so glad to hear that despite the unexpected provider change, the transition was smooth and both providers were able to support you. It’s wonderful that you felt listened to and taken care of—we’re here for you anytime! Once again, thank you for choosing Pettable!
Aubrey was so informative and made the experience very comfortable. Even inspired me to seek out continuous counseling. Thank you for all that you do!
By ledell jones J.
Response from Pettable ESA· Sep 17, 2024
Thank you for your wonderful feedback, Ledell! We’re so glad to hear that Aubrey made your experience comfortable and informative. It’s fantastic to know that she inspired you to seek out continuous counseling. We truly appreciate your kind words!
ESA process was efficient and easy. The therapist I talked to was friendly and had reviewed my information prior to calling. The approval was sent within 24 hours.
By Joseph M.
Response from Pettable ESA· Sep 17, 2024
Hi Joseph! Thank you for your kind feedback! We’re so happy to hear that the ESA process was efficient and easy for you. It’s great to know that your therapist was friendly and well-prepared, and that your approval came so quickly. We’re here if you need anything else!
Pettable was very easy to use and straightforward, and I received my letter that same night! It was great, thank you!
By Madison C.
Response from Pettable ESA· Sep 17, 2024
Thank you so much for your review, Madison! We’re thrilled that you found Pettable easy to use and got your letter quickly. We’re here if you need anything else! Again, thank you for choosing Pettable!
This experience was amazing. I was really in need of it. I love this company and recommend others do visit this site. Thank you Pettable your the best.
By Shy L.
Response from Pettable ESA· Sep 17, 2024
Thank you for your kind words, Shy! We’re so happy to hear that you had an amazing experience with us and that Pettable was able to help. Your support and recommendation are greatly appreciated!
Very easy and we learned a lot! Thanks
By Rhonda H.
Response from Pettable ESA· Sep 17, 2024
Hi Rhonda! We’re so glad to hear that the process was easy and that you learned a lot. We appreciate your kind words and are here if you ever need more support!
Trish was great!!
By Samantha
Response from Pettable ESA· Sep 15, 2024
Hi Samantha, Thank you for the awesome review! We’re delighted to hear that Trish was great, and we’ll definitely share your feedback with her. We’re here if you need any further assistance. Thank you for choosing Pettable!
