Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My appointment to renew my ESA letter was so quick and professional!
By customer
Response from Pettable ESA· Nov 15, 2024
Thank you for your feedback! We're delighted to hear that your ESA letter renewal appointment was quick and professional. Ensuring a smooth and efficient experience for our clients is always our top priority. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing Pettable!
I have used Pettable twice and I have nothing but great things to say about them. Process was super easy and I received my ESA letters quickly. Thank you!
By Jolynn V.
Response from Pettable ESA· Nov 14, 2024
Thank you for your wonderful feedback, Jolynn! We're so glad to hear that both of your experiences with Pettable were smooth and efficient. Our team works hard to ensure the process is as easy as possible, and it’s great to know we met your expectations each time. If you ever need assistance again, we’re here to help! Thank you for choosing Pettable!
The patience and understanding of the provider was exceptional. My son was put at ease and it very helpful with this new adjustment.
By Varanese P.
Response from Pettable ESA· Nov 12, 2024
Hi Varanese, We’re so grateful to hear that our provider was able to make your son feel comfortable during this process. Adjustments like these can be challenging, and we’re committed to ensuring a compassionate and supportive experience every step of the way. Thank you for sharing this feedback, and please don’t hesitate to reach out if you need further assistance. Thank you for choosing Pettable!
Im a veteran with depression with a pitbull. Petable made it quick an convenient to provide an Esa letter so my fury friend could live in a breed restricted appartment. Thank you an a big shout out to Holly. Appreciate yall so much.
By Michael
Response from Pettable ESA· Nov 12, 2024
Michael, thank you so much for sharing your experience. We’re honored to have been able to help you and your loyal companion secure the necessary documentation for housing. It’s truly our privilege to support veterans like you, and we’re thrilled to hear that Holly was able to make the process smooth and convenient. Your kind words mean the world to us. Thank you for trusting Pettable, and please know we’re here for you whenever you need us. Appreciate you as well!
Fast and easy. I was worried that the letter might not be accepted, but I got my ESA lease the next day. It also saved me money from pet fees and rent, so I would recommend Pettable if you need an ESA letter.
By Cecilia F.
Response from Pettable ESA· Nov 11, 2024
Hi Cecilia, We’re so glad to hear you had a fast and easy experience with Pettable! It’s completely natural to feel some concern, and we’re thrilled that your ESA letter was accepted without a hitch. The added benefit of saving on pet fees is something we love to help make possible, and we’re delighted it worked out for you. Thank you for recommending us, and we’re here if you need any future assistance!
Super easy to use, getting an appointment was fast. Everything was approved and received in a timely fashion. 10/10 experience, imo
By Rachel T.
Response from Pettable ESA· Nov 11, 2024
Hi Rachel, We're thrilled to hear you had a seamless experience! Making the process quick and straightforward is always our goal, and we're so glad everything met your expectations. Thank you for the 10/10 rating—your feedback truly means a lot to us! If there's anything more we can do to help, don’t hesitate to reach out. 😊
My therapist is amazing. Everyone is super helpful.
By Ericka R.
Response from Pettable ESA· Nov 11, 2024
Thank you so much for the kind words, Ericka! We're delighted to hear that your therapist has made such a positive impact and that our team has been helpful throughout the process. Knowing you feel supported is exactly what we aim for. If there's anything else we can assist you with, we’re here for you!
Pettable is very efficient and professional. Their evaluation is thorough and respectful to the client.
By Dixie P.
Response from Pettable ESA· Nov 11, 2024
Thank you for sharing your positive experience with us, Dixie! We're thrilled to hear that you found our service efficient, professional, and respectful. Providing a thorough yet comfortable evaluation is a priority, and we're glad it came through in your experience. If you ever need further assistance, don’t hesitate to reach out. Thank you for choosing Pettable!
