Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Great experience
By Richard R.
Response from Pettable ESA· Dec 10, 2024
Thank you for sharing your feedback, Richard! We’re thrilled to hear you had a great experience. At Pettable, we strive to make the process smooth, stress-free, and supportive. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Pettable!
Easy to register, user friendly interface, and a great experience with the Dr.
By Xenia X.
Response from Pettable ESA· Dec 9, 2024
Thank you for sharing your positive experience, Xenia! We're glad to hear that the registration process, user-friendly platform, and your consultation with the doctor met your expectations. Your feedback encourages us to continue providing seamless and reliable support. If you need anything further, we're here to help! Thank you for choosing Pettable with your ESA needs!
I was surprised how quickly I received my ESA letter. It was affordable and fits my needs perfectly. I would highly recommend pettable to anyone needing efficient service.
By Autumn
Response from Pettable ESA· Dec 9, 2024
Thank you, Autumn! We're so glad to hear you found our service fast, reliable, and affordable. Providing an efficient and seamless process is our goal, and your recommendation means a lot to us. If you ever need assistance in the future, we’re here for you! Once again, thank you for choosing Pettable!
It was a seamless experience. I felt very validated regarding my needs and it was such a pleasant experience!
By Isabelle
Response from Pettable ESA· Dec 9, 2024
Thank you, Isabelle! We're so happy you had a seamless and pleasant experience with us. Validating your needs and ensuring a smooth process are priorities for us. If you ever need anything in the future, we’re always here to help!
Luanne is always patient and understanding. I enjoy our conversation because she takes the time to get to know you and understand your situation. I would recommend her to anyone!
By Zane C.
Response from Pettable ESA· Dec 9, 2024
Thank you so much for sharing your experience, Zane! We’re delighted to hear about your positive interaction with Luanne. Her patience and understanding truly embody the level of care and compassion we strive to provide. Taking the time to listen, connect, and understand individual situations is essential to delivering a supportive and tailored service. Your recommendation means a lot to us, and it reflects the dedication Luanne puts into helping our clients feel heard and valued. We’re grateful to have had the opportunity to assist you and look forward to continuing to meet your needs. Thank you for choosing Pettable!
Kya was very helpful in this entire process. Speaking with her put me at ease because she is very professional and well informed in her field. I’m blessed to have found Kya on pettable. I’m recommending her to my friend who’s going through a rough time and is looking to be a dog dad. Thanks Kya and Pettable for helping me out in my time of need! Now I can be together with my babies, Isla and Batata without issues.
By Joseph A.
Response from Pettable ESA· Dec 6, 2024
Thank you, Joseph, for your heartfelt review! We're so glad that Kya Miller was able to make the process seamless and comforting for you. Her professionalism and expertise truly shine through. It's wonderful to hear that you and your beloved Isla and Batata can now stay together without worry. We're honored to have been there for you in your time of need and appreciate you recommending Kya and Pettable to others. Wishing you and your furry companions the best!
Smooth easy and efficient! The management company even ran verification through petscreening.com and there were no problems!
By Sara T.
Response from Pettable ESA· Dec 6, 2024
Thank you, Sara, for your kind words! We're thrilled to hear that the process was smooth, easy, and efficient for you. It's great to know that your ESA letter passed verification through petscreening.com without any issues. We're here to make the experience hassle-free, and we're so glad we could help. Wishing you and your furry companion all the best!
Pettable made the process easy for me. The signing up was easy. After you sign up they find you therapist in your area. The customer service was excellent. I had information missing from my letter. All I did was reach out to the support team and the issue was resolved. They respond in a timely manner. I was honestly nervous about using an online company because of scammers. I'm so glad I read the reviews and decided to try them. I round definitely recommend.
By Dee
Response from Pettable ESA· Dec 4, 2024
Thank you for sharing your positive experience, Dee! We're so glad to hear that Pettable made the process straightforward and stress-free for you. It's great that signing up was easy and that our team was able to connect you with a therapist in your area who could meet your needs. We also appreciate your kind words about our customer service. Resolving issues promptly and ensuring your satisfaction is always a priority, and we’re thrilled that our support team could assist you effectively. Your initial concerns about online companies are completely understandable, and we're glad you trusted us after reading reviews. It means a lot to hear that we met your expectations and that you would recommend our services. Thank you for choosing Pettable! We're honored to have been part of this journey with you and your ESA.
