Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Made it quick and easy!
By Louie C.
Response from Pettable ESA· Dec 16, 2024
Thank you for your feedback, Louie! We're so happy to hear that your experience with Pettable was quick and easy. Providing a smooth and efficient process is always our goal, and we're glad we could meet your expectations. If you ever need assistance in the future, we're here to help! Thank you for choosing Pettable!
I didn't know what to expect but was pleased with how thorough the course was in explaining your rights but more importantly going through all the commands your dog should be able to perform well in public.
By Sam
Response from Pettable ESA· Dec 16, 2024
Hi Sam, Thank you for sharing your experience! We’re delighted to hear that you found the course thorough and informative. Understanding your rights and ensuring your dog is well-trained to perform commands in public are both essential aspects of creating a successful partnership with your animal. It's great to know that the course exceeded your expectations and provided valuable guidance. If you ever have additional questions or need further assistance, feel free to reach out. Thank you for choosing Pettable, and we’re here to support you and your furry companion every step of the way!
Scheduling, meeting with a professional to explain my situation. Her expertise and helpfulness were great. Problem solved
By Necip Onur K.
Response from Pettable ESA· Dec 16, 2024
Thank you for sharing your experience, Necip! We're so pleased to hear that the scheduling process was smooth and that your meeting with the professional was both insightful and helpful. It’s wonderful to know that their expertise helped resolve your concerns effectively. We’re always here to assist if you need anything further in the future. Thank you for choosing Pettable, and we’re glad we could support you!
easy to navigate and very quick process
By Angela M.
Response from Pettable ESA· Dec 13, 2024
Thank you for your feedback, Angela! We're thrilled to hear that you found our process easy to navigate and quick. Our goal is to make the experience as seamless and efficient as possible for our customers. If there's anything else we can assist you with, don't hesitate to reach out. Thank you for choosing Pettable!
The lady I spoke with was very compassionate and understanding about my situation. She explained in detail about how ESA works and how it could help me in my situation. She was very supportive and helped me so much in my situation. I am so grateful for her.
By Lisa
Response from Pettable ESA· Dec 13, 2024
Hi Lisa, Thank you for sharing your experience! We're delighted to hear that the professional you spoke with provided compassionate and understanding support. At Pettable, we prioritize making sure our clients feel valued and informed, so it's wonderful to know that she was able to explain the ESA process in detail and provide the support you needed. Your gratitude means a lot to us, and we're here to assist you every step of the way. If there's anything else you need, please don't hesitate to reach out. Thank you for choosing Pettable!
I am super excited. You all helped me to be able to keep my puppy and bring it to our new home. I am so grateful. Mentally I will be able to focus.
By Ivy R.
Response from Pettable ESA· Dec 13, 2024
We're so happy to hear this, Ivy! Helping you keep your puppy and bring them to your new home is exactly why we do what we do. Your excitement and gratitude mean the world to us, and it’s amazing to know this has positively impacted your mental well-being. Having your puppy with you is such a meaningful source of comfort and joy, and we're honored to have played a part in making this possible. If there’s anything more we can do to support you, don’t hesitate to reach out. Thank you for trusting Pettable, and best wishes for you and your puppy in your new home! 🐾💙
Good training and good people, things went very well and was an efficient process.
By Ryan S.
Response from Pettable ESA· Dec 13, 2024
Hi Ryan, Thank you for your feedback! We're delighted to hear that you found the process efficient and appreciated the training and support from our team. Providing a seamless experience is our goal, and it’s wonderful to know things went smoothly for you. If there’s anything else we can do to assist you in the future, please don’t hesitate to reach out. Thank you for choosing Pettable!
Pettable has been incredible to work with. I’ve done the initial consultation and the renewal for the ESA with them now and both were great experiences. The forms are easy to understand and quick to fill out. The therapist I’ve worked with both times is incredible. He is so kind and really hears you. I would absolutely recommend Pettable to anyone that needs an ESA letter.
By Devin M.
Response from Pettable ESA· Dec 12, 2024
Thank you for your glowing feedback, Devin! We’re thrilled to hear that both your initial consultation and renewal process were great experiences. Our goal is to make the process as simple and stress-free as possible, so it's fantastic to know that you found the forms easy to complete and quick to navigate. We're especially glad that your therapist provided such a kind and attentive experience, truly listening and understanding your needs. Building that supportive connection is an essential part of what we aim to offer. Thank you for recommending Pettable! We’re honored to have helped you, and we’re here whenever you need us!
