Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Everyone was super helpful and professional. Any questions I had were answered.
By Joanne
Response from Pettable ESA· Jan 27, 2025
Thank you for sharing your positive experience, Joanne! We're glad our team could assist you professionally and answer all your questions. 😊🐾
Quick and easy! Within 24 hours from the time I scheduled my appointment, my girl was an esa dog!! Painless, fast process!
By Tonya R.
Response from Pettable ESA· Jan 27, 2025
Hi Tonya, Thank you so much for sharing your wonderful experience! We're thrilled to hear that the process was quick and easy for you, and that within just 24 hours, your girl became an official ESA dog. It’s so important to us that the process remains painless and efficient, and we’re delighted that we could provide you with a seamless experience. Thank you for trusting Pettable to assist you and your furry companion. It means the world to us to be a part of this journey with you!
It was very quick & easy to get the appointment. The process was smooth & professional. Mr. Daniel Fisher was professional & took time to listen & understand the patient, their requirements, & issues. Highly recommend. Thank you!
By PK
Response from Pettable ESA· Jan 27, 2025
Hi PK, Thank you for sharing your positive experience with us! We’re so glad to hear that the process was quick, easy, and professional for you. It’s wonderful to know that Mr. Daniel Fisher provided such attentive and understanding care, taking the time to listen to your needs and requirements. We truly appreciate your kind recommendation and are delighted that we could assist you smoothly and professionally. Thank you for trusting Pettable to support you on this journey!
Hassle Free and was given a discount
By Robbin B.
Response from Pettable ESA· Jan 27, 2025
Hi Robbin, Thank you for sharing your experience! We're thrilled to hear that the process was hassle-free and that you were able to take advantage of a discount. Making things simple and accessible for our clients is always our goal. We appreciate your trust in Pettable and are happy we could assist you!
Pettable is fantastic! I registered my dog and 2 guinea pigs as ESA pets and the process was quick and easy. My apartment approved all 3 animals and I am saving over $2000 in fees! So glad this service exists. Thanks Pettable!
By Isabella F.
Response from Pettable ESA· Jan 24, 2025
Hi Isabella, Thank you so much for sharing your experience! We're so happy to hear that registering your dog and guinea pigs as emotional support animals was quick and easy for you. It's amazing that your apartment approved all three pets and that you're saving in fees. We're glad we could help make this possible. Thank you for trusting Pettable, and we're always here if you need us in the future! 🐾
I was able to get my ESA letter within 24hrs and my management company accepted it with no fuss. The letter was accurate and with all information needed. The customer service and care was 5star from everyone I had contact with. My stress level went from a 10 to a 2. Thank so so very much for the kind care and professionalism.
By Mama B.
Response from Pettable ESA· Jan 27, 2025
Hi Mama Bear, Thank you so much for sharing your experience! We're happy to hear that you received your ESA letter within 24 hours and that your management company accepted it without any issues. Knowing that the letter included all the necessary information and met your needs is exactly what we aim for. It’s especially rewarding to hear that our customer service team provided 5-star care and helped reduce your stress. Your kind words about our professionalism and support truly mean a lot to us. Thank you for trusting Pettable! We're so glad we could make this process smooth and stress-free for you. Wishing you and your ESA the best!
The process was easy and my experience was great! I have recommended Pettable many times to friends and family and will continue to do so.
By Amberly N.
Response from Pettable ESA· Jan 27, 2025
Thank you for your wonderful feedback, Amberly! We’re glad to hear that you had a great experience and found the process easy. That’s exactly what we strive for. It means so much to us that you’ve been recommending Pettable to your friends and family. Your trust and support are the highest compliments we could receive. Thank you for choosing Pettable! We’re here whenever you need us, and we wish you and your ESA all the best!
My experience was great, Pebbles made this process so easy!
By Wolfie J.
Response from Pettable ESA· Jan 21, 2025
Hi Wolfie, Thank you for your feedback! We’re so happy to hear that you had a great experience and found the process easy. At Pettable, we strive to make things as seamless and stress-free as possible for our customers. If you need any assistance in the future, feel free to reach out. We're always here to help! 😊
