Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
My letter was approved! I was skeptical at first but thank you so much!! I waited to get it approved before reviewing
By Fatima Z.
Response from Pettable ESA· Feb 25, 2025
That’s amazing news, Fatima! I totally understand the skepticism, but I’m so glad everything worked out for you. Enjoy the peace of mind, and if you ever need anything in the future, Pettable's got your back! Thank you for choosing Pettable!
The whole process was really easy and the staff are well informed to properly help you with your situation! I was quite hesitant with this at first, but was willing to try something new and usual because I really needed documentation for my kitties. I had a very positive experience
By Anna Szlembarska A.
Response from Pettable ESA· Feb 20, 2025
Hi Anna, Thank you so much for sharing your experience with us! We're thrilled to hear that you found the process easy and that our knowledgeable staff was able to help you with your situation. We understand that it can be daunting at first, especially when you're seeking documentation for your kitties but we're so glad you took a chance on something new and had a very positive experience. Your feedback truly motivates us to continue providing compassionate, clear, and efficient support to all our clients. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for trusting Pettable with your ESA needs!
Quick and easy experience. Dog was approved for ESA housing immediately!
By Jayla T.
Response from Pettable ESA· Feb 19, 2025
Hi Jayla, Thank you so much for sharing your positive experience! We're thrilled to hear that the process was quick and easy for you and that your dog was approved for ESA housing immediately. It's our goal to ensure that every step is seamless and efficient, so it's wonderful to know we could help you get the support you needed right away. Thank you for trusting Pettable with your ESA needs!
It was easy to apply and register my dog as an ESA. In fact, the therapist had an opening that same day and we went ahead and did that within an hour of my applying. Awesome service. Therapist was extremely empathetic and I appreciated that.
By Ni
Response from Pettable ESA· Feb 19, 2025
Hi Ni, Thank you so much for sharing your experience with Pettable! We're so happy to hear that the application process was easy and that you were able to register your dog as an ESA so quickly. It's fantastic that our therapist had an opening on the same day, allowing you to get everything done within an hour of applying. We're especially glad to know that you found your therapist to be extremely empathetic, providing supportive and compassionate care is our top priority. Your positive feedback means a lot to us, and we're grateful for your trust in our service. If you ever need any further assistance, we're always here to help. Thank you for trusting Pettable with your ESA needs!
Kya Miller made this experience effortless. This was very easy and zero trouble. Pettable is a very user-friendly website!
By Alyona
Response from Pettable ESA· Feb 19, 2025
Hi Alyona, We're so glad to hear that Kya Miller made your experience effortless and that you found our process very easy and hassle-free. It's wonderful to know that our user-friendly website contributed to a smooth experience. Your feedback and recommendation mean a lot to us, and we're truly grateful for your trust in our service. Thank you for choosing Pettable and for trusting Pettable with your ESA needs!
Great communication and support!
By Ashley L.
Response from Pettable ESA· Feb 19, 2025
Thank you so much for your feedback, Ashley! We're delighted to hear that you experienced great communication and support with Pettable. Our team works hard to ensure every step of the process is clear, responsive, and helpful, so your kind words mean a lot to us. Thank you for trusting Pettable with your ESA needs!
Kya Miller, LICSW, LCSW was very simple great communication very understanding very quick turn around time as well
By Veronica M.
Response from Pettable ESA· Feb 19, 2025
Hi Veronica, Thank you so much for your kind feedback! We're thrilled to hear that Kya Miller provided excellent communication, was very understanding, and delivered a quick turnaround for your ESA needs. It's wonderful to know that your experience with Pettable was smooth and that our service met your expectations. Your recommendation means a great deal to us, and we're truly grateful for your trust. Thank you for choosing Pettable with your ESA needs!
It took my stress and anxiety away when speaking to the therapist about my problems and my upcoming move.
By Christy F.
Response from Pettable ESA· Feb 19, 2025
Hi Christy, Thank you so much for sharing your experience with us! We're truly glad to hear that speaking with our therapist helped alleviate your stress and anxiety, especially during such a challenging time with your upcoming move. At Pettable, we strive to provide compassionate and supportive care that makes our clients feel heard and reassured. Your feedback means a great deal to us, and we're honored to have been able to assist you during this important transition. Thank you for trusting Pettable with your ESA needs!
