petsmont.comReviews of petsmont.com

757 SE 17th St #149, Fort Lauderdale, Florida

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The Fair Hearing score

4.4/ 5

Great

234 reviews

petsmont.com4.4Great

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About petsmont.com

Petsmont puts your pets first with all natural, USDA organic, and wildly sourced ingredients. We believe trust is earned through transparency, and work hard to raise awareness for honest, quality products.

petsmont.com (petsmont.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Website: petsmont.com
Category: Pet Stores
Location: Fort Lauderdale, Florida
Listed on The Fair Hearing: 2026

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Dec 7, 2025

Please do not trust this product!

I started this supplement for my healthy happy husky thinking this would be good for him, but sadly I was not prepared for what actually happened. On Sunday 11/30 I sprinkled in his food, on Monday I did the same and by Monday night he started vomiting uncontrollably - on Tuesday he had gotten worse, couldn't stand or walk so I had an in home vet come administer fluids and anti-nausea meds - he didn't get any better and appeared to be in pain, wouldn't eat and couldn't keep down water so I was giving him ice chips. I had to carry him in the car and get him to the ER where in spite of their best efforts and $5,000 later, we had to make the awful decision to put him down on Wednesday night. He was healthy happy jumping in my SUV for car rides, having 2 walks per day prior to taking this supplement. I then did a deep dive and found one star reviews on amazon with other pet owners having this same experience. Please do not trust this product, if I had to guess, some batches are safe while others are contaminated since their reviews are all over the place. The company had no empathy at all, they defended the product and stated no one has been able to prove causation. Even during the incident with my dog I contacted the company twice to tell them what was going on and they downplayed it - they never told me about other reports of dogs becoming deathly ill on this product and to get my dog to the vet immediately - they kept saying the product has been tested for safety, clearly it's not safe and there isn't good quality control. We are beyond devastated and shocked and traumatized by this horrible tragedy.

By Tennille S.

Response from petsmont.com· Dec 7, 2025

Hi Tennille, I am truly sorry for your loss. Losing a dog so suddenly is heartbreaking, and I am very sorry that you and your family went through this. I also want to clarify a few important points for you and for anyone reading. Buddy Guard is made in the USA, is 100% USDA Certified Organic, and every batch is tested by an independent third-party lab for contaminants and safety before it is released. If you are able to provide the lot number from the bottom of the jar, we would be happy to share the lab report for that specific batch so you can see exactly how it was tested. Whenever someone reports a possible adverse reaction, our team treats it very seriously. We send a detailed form to collect information about the pet, their health history, and what happened, so we can document the case and review it carefully. To date, across all the pets using Buddy Guard, our internal reviews and third-party testing have not shown evidence that Buddy Guard is contaminated or that it causes the type of rapid decline you described. While the timing is understandably alarming, timing alone does not prove that the supplement was the cause. I am sorry if our communication during your dog’s crisis felt defensive or not empathetic enough. That is not what we want, especially in such a painful moment. If you are open to it, we would still like to review the lot number and the information from your case in detail and share our findings with you. Petsmont