Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,268 reviews
PetScySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryContact Us If you’re ready to shop our variety of products, we encourage you to head on over to our shop and begin searching for the very best high quality pet health products and pet supplements available on the market!Buy Itch ChewsBuy Probiotic ChewsBuy Joint Chews Buy Multi VitaminBuy Dental CleanseBuy Aloe Oatmeal Shampoo
PetScy (petscy.com) has 2,268 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 340 reviews with 1 star · Clear filters
I ordered a powder you sprinkle on the food instead I got salmon spray which my dog will not eat her food when I put a tiny squirt on
By Patricia M.
Response from PetScy· Nov 4, 2025
Hello Patricia. I think you have the wrong company in mind as we do not sell a Salmon Spray. You ordered Itch Allergy Chews from us. Could you please update or delete the review since its not accurate. Thank you, PetScy
Product had no affect on my dog. Upon return, I found out there is no return address and had to pay postage. Please credit account
By whitaker W.
Response from PetScy· Nov 5, 2025
Hi Whitaker, We’re sorry to hear about your experience and appreciate you bringing this to our attention. That definitely shouldn’t have been an inconvenience for you. We’ve sent you a private message to help resolve this and make things right. Best, PetScy Team
It has not helped my dog
By Sandra Byrd C.
Response from PetScy· Oct 29, 2025
Hi Sandra, We’re sorry to hear the product hasn’t helped your dog. Since every dog is different, some may take longer to respond as the ingredients build up in their system. In line with this, we’ve sent you a private message. Best, PetScy Support
Took too long to get product. I am an over the road truck driver and I order a lot of things online. I am very familiar with how long it generally takes to receive items and order accordingly. I place orders while I’m out on the road so that they arrive when I am home. I had hoped to do that with my first order and arrived at home three or four days after placing my order. Then, I was home for six days. I still have no clue how your product is because it didn’t arrive until days after I left out again. In the meantime, I had to stop and pick up something to replace your product with. At least I had some idea that I wouldn’t get my order in time as I played the waiting game of seeing that the shipping label had been printed and day after day went by with the carrier still waiting to pick up my order. My order is now sitting at home (I hope) and I will get back home in about two more weeks. Let’s hope that my experience with your company improves once my dog finally gets to try the product but, neither one of us is holding our breath. For the cost of your product, you should really try harder and get better soon. The shipping delay is entirely on your end. The product cannot get through the pipeline until your shipping department gets it in there. Time will tell if we become a regular customer. Timely and reliable shipping would help immensely.
By Jeff S.
never got refund after sending product back. did not work for our dog.
By David Z.
Response from PetScy· Oct 29, 2025
Hi David! Thank you for your feedback. We apologize for the inconvenience this has caused. We checked, and we did not receive the notification from the return that was processed, which is why we were not able to process the refund. That being said, we sent you a private message regarding your concern. Thank you, PetScy Team
I never got it again
By Darlene T.
Response from PetScy· Oct 28, 2025
Hi Darlene, We see in our records that you previously requested to stop getting orders, which we promptly processed for you. That's why you haven't received anything new. If you'd like to reactivate your subscription and start receiving your products again, just let us know, and we'll take care of it immediately! Best, The PetScy Team
Been using this now for 3 weeks with absolutely no change. Was hoping for results.
By Jamie T.
Response from PetScy· Oct 25, 2025
Hey Jamie, The ingredients in this product are proven to help dogs with allergies and skin issues when given the appropriate amount of time. Some dogs see results within three weeks, while others may take a month or more. The trickiest part with this chew is that results can be hard to notice at first. You might still see your dog itching and think the product isn’t helping, but in reality, they could be itching less than before and slowly improving over time. My own dog suffers from allergies—that’s actually why I created this product. When she first started taking it, I used one of those hand clickers to track how often she was itching. For the first couple of weeks, her itching was about the same. But by weeks three and four, I noticed a big reduction, and eventually, her itching stopped being an issue altogether. The point is, these chews are formulated to work gradually. They may already be helping even if it’s not obvious yet. We have plenty of reviews where customers initially say they don’t see results, only to update their reviews a month later praising how well the product worked. That said, I’m also a realist—our chews won’t work for every dog, depending on their underlying condition. I wish you and your pup the best. Chris Founder
My dog would not take it
By Annmarie W.
Response from PetScy· Oct 29, 2025
Hi Annmarie, We’re sorry to hear your dog wouldn’t take the chews. Some pups can be a bit picky with new treats. You can try softening the chews with warm water or broth, mashing them into a favorite snack, or freezing small crumbles in a toy to make them more appealing. In line with this, we’ve sent you a private message. Best, PetScy Support
