Pet Relocation International LLCReviews of petrelocationinternational.com

The process of bringing a pet to another country is mysterious and nail biting. The fact that the staff understand the process, have the ability to overcome the challenges and the communication skills to reduce your stress (sometimes when the stress on them is building) is what makes this organization so well rated. If you think the price is too much, I can tell you (am I’m not wealthy) they earned it in the situation I was involved in.

★★★★★ I can’t say enough amazing things about PRI Pet Shipping Company! From the very beginning, Martin and Elaine were absolutely incredible. They answered every single one of my questions (and I had a lot!) with patience, clarity, and genuine care. Moving a pet can be stressful, but they made the entire process feel smooth and manageable. What truly stood out to me was how hard they worked to find the most affordable solution for my situation. I had spoken to several other companies, and none of them took the time to explore options or explain costs the way Martin and Elaine did. They were transparent, honest, and clearly focused on helping me — not just making a sale. Beyond their professionalism, they are simply super kind, compassionate people. You can tell they truly care about their customers and, most importantly, the pets. They treated my pet’s journey,Droom's and Fry's as if it were their own, and that level of care is rare to find. If you’re looking for a pet shipping company that combines expertise, affordability, and genuine heart, PRI Pet Shipping is the one. Highly, highly recommend! 🐾✈️ Thank you so much for everything!

Elaine and Martin are a cut above the rest when it comes to problem solving. We were separated from our dog for almost a week due to the Lufthansa strikes. We were moving to Portugal and our flight was unaffected but Charlies flight was cancelled and the Frankfurt airport with the dog facility,temporarily shuttered. It was utterly agonizing ...we had to leave him behind but I knew with every fiber of my being that Elaine would reunite us as quickly as possible. In the meantime they secured a wonderful boarding facility for our dog and we received photos and an update each day. It made the wait tolerable. These are the people to choose to relocate your dog. They have the resources needed when air travel goes off the rails, to look after your pet and find solutions to problems. Also, everyone who works for them are absolute professionals !

I was really stressed and anxious about relocating my two cats to the UK, but this company made the whole process so much easier. From the start, Martin was fantastic - he clearly explained all the options and helped find what worked best for us. Bridget, who looked after my cats before their flight, was also amazing. She took great care of them, handled vet visits, and made sure all their travel certificates were sorted. The team kept me updated throughout, which gave me real peace of mind. I’m so grateful for their support and would highly recommend them to anyone relocating with pets. Thank you so much! 🐱🧳✈️

We initially talked with Martin and he was super helpful in assisting us to make the decision to go with them. We then worked with Elaine who was incredibly supportive and an absolute star at helping to solve problems. The ladies who received our pets in Europe and delivered them to us in Italy were also amazing. We were very nervous and had A LOT of questions along the way. Elaine's patience and availability to always talk with us was so helpful in keeping us calm and feeling confident. Our only issue was with the kennels. We needed 2 cat kennels and 2 dog kennels. We must have purchased nearly $3000 in kennels over time because the recommended ones were non-compliant (not a PRI issue, but a manufacturer issue). Even when the animals arrived at the cargo terminal, one of them was deemed non-compliant. We then only received 3 kennels at the other end (we think we'll get the other one back at some point, it is still in Rome and wasn't able to be checked for some reason) so our cats had to go in together (which we wanted originally but was not permitted for the US to Europe flight). Overall we recommend PRI - their service was amazing and they were supportive along the way. If you have large dogs, start looking for crates early and get PRI to approve them as soon as you can.

Without Pet Relocation International we wouldn’t have been able to relocate overseas, so their indispensable service was a life-changing experience for us. We discovered numerous hurdles prior to our trip, yet PRI were knowledgeable and flexible enough to navigate the constantly changing legal and temporal environments. We thank you from the bottom of hearts for taking such good care of our two rescue dogs (and of us!). We are eternally grateful. Diane, Nick, Willow & Sybil

We cannot say enough about the amazing service provided by Elaine and her colleague. They helped us safely relocate our 2 Golden Retrievers from Florida, USA to Luxembourg, EU. The level of care, dedication, and communication we received was truly exceptional. During the journey, one of our dogs had a microchip migrate, which caused significant complications at the border in Frankfurt. What could have been a very stressful and uncertain situation was handled with incredible professionalism and determination by Elaine. She went above and beyond - persisting, advocating, and genuinely fighting for our dogs to ensure they were cared for properly, cleared to move from Germany, and able to come home to us. Throughout the entire process, the team was extremely hands-on, and kept us updated almost 24 hours a day (atleast it felt that way)! We always felt well informed, supported and reassured, even during the stressful unknown moments. It is clear that Elaine and her colleague truly care about the animals and families they’re helping. They have connections all over the world and this was so beneficial for our situation. Our dogs are now safely home with us, and we are so thankful and grateful for their commitment and compassion during the whole process. We will never forget what Elaine did for our family (as I’m sure she wont either)!! We highly recommend them for any pet relocations needed. No one else will make you feel as comfortable with the process as Elaine and PRI did for us. Thank you PRI for everything!

Moving a pet to another country was absolutely terrifying for me. I had no idea what to expect, and was full of anxiety on what to do. From the moment I began my first conversation with Elaine, my fears and concerns were eased. She was thorough in explaining the what and why, while being fully understanding of every question I asked. She was in contact throughout the process and even followed up a few days after arrival to check in on how everyone was after traveling. It was truly an absolute pleasure to work with PRI. I would recommend them to anyone looking to relocate with their pets!