Terrible
Was told I was approved then whoops we accidentally approved you … when I requested a supervisor contact me I was told they would when they could find the time…
By Cassie N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
petpay.com is listed under Pet Stores.
petpay.com (petpay.com) has 10 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
10 approved reviews, newest moderated first
Was told I was approved then whoops we accidentally approved you … when I requested a supervisor contact me I was told they would when they could find the time…
By Cassie N.
I decided to purchase a puppy for my son and we wanted to go through a reputable company and used Pawrade and PetPay. From end to end, we had an amazing well laid out experience. The ambassador was responsive to our questions along the way. I highly recommend both companies. We are thrilled with our newest family addition!
By Hestia L.