PetPartnersReviews of petpartners.com

Sydney was wonderful, so polite and professional and an absolute pleasure to speak with. She answered all my questions and provided literally the best customer service I have received in a decade. It is very clear that Petpartners and Sydney are focused on the people they serve.

Kat was very professional and helped me solve a dispute I had. The process to complete was easy and quick.

I’m very happy with the quick turnaround once a claim is filed. It’s such an easy process. Thank you Pet Partners!!

For the second time PetPartners came through in record time with pain-free reimbursement of an expensive medical procedure for Bogie. It is reassuring to know we don't have the extra stress of "can we afford it?" if something happens to our girl.

Pet Partners is truly the best pet insurer you can find. Our Cairn Puppy Mill Rescue girl was recently diagnosed with cancer and we have and will continue to incur significant expenses for her care. Pet Partners has been compassionate, transparent, highly responsive, and true to their word. Each claim was completed and reimbursed within a week of submission. Knowing they will be there to help us through this difficult time is an enormous comfort and will enable us to give her the best possible chance at survival. I've had policies with two other insurers in the past. In the few instances where I had to submit claims, they were always challenged or denied on the first attempt, required additional information, and took months to resolve. I felt their cumbersome procedures were intentionally designed so that claimants would give up and not pursue reimbursement.