Great facilities
Great facilities, great staff, great vets and looking forward to using grooming services
By Robert M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,986 approved reviews, newest moderated first
Great facilities, great staff, great vets and looking forward to using grooming services
By Robert M.
We are really happy with Pet Paradise, Ballantyne Location. Most importantly, our boxer, Bootsie loves it there. She can't wait to get in side and being there has really helped her with separation anxiety.
By Michele
Love Pet Paradise. The staff is awesome and my dog loves going to Pet Paradise
By Lisa
They run a first class operation. Would highly recommend
By Peggy
Amazing place ! So much fun for the dogs ! Well looked after ! Staff goes above and beyond !
By Carrie
Staff was enthusiastic and professional. They clearly love their jobs. Facility was clean . Look forward to our next visit.
By Beth
Everything was great. Facilities clean and staff organized and friendly.
By Dwight
Very friendly staff. Took great care in making sure our shy, scared pup was comfortable and happy on his first day.
By Katie