Friendly workers
Friendly workers. Expensive.
By Robin H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,986 approved reviews, newest moderated first
Friendly workers. Expensive.
By Robin H.
I appreciate the staff at Pet Paradise-Airport in Charlotte, NC! The team is friendly and they take care of Titan like he is one of their own pets. I highly recommend this location and team! They are the best!!
By Charnaye B.
Awesome environment for pets, great care, and friendly staff.
By Brandy & Trey M.
I like Pet Paradise they are very knowledgeable and play with all the dogs
By Belinda & Robert S.
They are wonderful and wouldn't trust my baby with anybody else. My girl is skittish from being severely abused before I adopted her so I was really scared to leave her there. But she loves it, always wiggling her tail and you can tell shes a happy baby.
By Terri
I have used Pet Paradise at Jacksonville airport many times over the past ten years for boarding both a dog and a cat. They have always been returned to me both happy and healthy.
By Frances
We get great service and care for my dog Marley! She also got a spa bath the last time I took her to spend a few days. I can now go on a vacation or out of town for a few days without having to worry about my dog! I can also call and check on her and they stop whatever they are doing and find out exactly how she is doing, if she is eating or being shy or playful. I have peace of mind when I have to be away from Marley now that we found Pet Paradise!
By Ada A.
Love this place! we drop off our three fur babies here, confident they will get the love + attention they need. The staff is patient and empathetic, assuring crazy fur baby parents like me our pets will be taken care of. Communication is fantastic, they proactively reached out when our pups ran short on food, communicated the price so no surprises. Would recommend without a doubt!
By Ilana and Matthew K.