Great staff and customer service!
Great staff and customer service! Says it all!
By Wendy C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,986 approved reviews, newest moderated first
Great staff and customer service! Says it all!
By Wendy C.
Wonderful service by caring people! Love the grooming and boarding services.
By Kevlin and Jeanine C.
This was the first time I left my little dog anywhere. I was so nervous and just knew he would be miserable. How surprised when I picked him up and he was completely satisfied and calm. It was as if I had never left him at all. I am so thankful that I found Pet Paradise and will never leave him any place else. Now I can go places with the confidence that Taco is in good hands.
By Billie F.
Lacey loves Pet Paradise. When she is there I know she is safe and happy.
By HAPPY C.
Luna and Jack had no complaints!
By Bonnie Z.
Everyone at Pet Paradise was very friendly! I took my little Mal-Shi-Poo to get groomed and they were very attentive to her. I think she loved it. The only reason I scored it a 4 is because they do not paint dogs toenails and it did take about a week to get in. I was told by receptionist they only have 1 groomer. I would have liked a bow in her hair, but they did put a cute little bandana on her. All around it was a very good experience. I will go back.
By Vickie C.
The staff was great from the time we dropped off Caesar. The facility was very clean. The only thing for us was.... we didn’t feel he got much play time because he is not fixed and can not be with the other dogs. We tried to watch on the video cam but only seen him once. For the most part, we were satisfied and planned on taking him back for another stay.
By Phillip and Michelle P.
I love Pet Paradise. I would recommend them to anyone.
By Asia M.