Awesome staff and facility.
Awesome staff and facility.
By Nadja
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,986 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,986 approved reviews, newest moderated first
Awesome staff and facility.
By Nadja
Our two girls love going & we love taking them there, only thing is wish they had a text or something to let you know when they go to play so you would know when you could go on line & watch them play
By Bob & W.
our dogs love it here.... excited about going in.
By customer
Awesome place! We bring our dogs every year !
By Mark
My new dog was very timid upon adoption but Pet Paradise has helped her blossom into a normal, playful dog. She is well adjusted now and likes to always go for her "day camp".
By Kay
I have no family in the Charlotte area and had never boarded Charlie before I moved here, but with all the traveling I do for work and otherwise I didn't have a choice anymore. I tried a few other places in the area but none have compared to Pet Paradise. Unlike a lot of people I know whose pets get anxious when they see suitcases being packed, Charlie gets excited because he loves coming to "camp"! He takes daily meds now and they are so accommodating in caring for him and reassuring this worried mama when I call to check on him. It gives me such peace of mind to have a place like this to take care of my boy. They also have a great discount and program for airline employees. I recommend Pet Paradise to everyone!
By Emily
Lola and I love Pet Paradise. The staff are excellent and it shows in how excited Lola is about going to day care.
By Terri B.
No issues.....very satisfied
By Page