Saturday, November 7, 2026 · Customer reviews of US businesses
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49 reviews
petmarvel.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Marvel Limited is an American multinational and technology company headquartered in Albany, New York. The company was officially established in July 2019 and has set up branches or primary agents in China, Japan, and Taiwan. Its brand, PET MARVEL, is dedicated to providing global smart pet health solutions and has independently developed various smart pet devices, including self-cleaning litter boxes, automatic pet water fountains, and automatic pet feeders.
petmarvel.com (petmarvel.com) has 49 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
49 approved reviews, newest moderated first
No more scooping! I have three cats and this little machine can keep up with them. I have to empty the tray more often than recommended, but that is fine. The cats took to it right away. It is very quiet and efficient. Very happy with this device.
By Maggie
Best water fountain by far and I have had my faur share of many, and this one is the best! Large capacity, wireless, only clean every 3 days and it's an easy clean, filters last long. Haven't had to charge the dock yet and that's a plus. Battery lasts long on the sensor mode. Best on the market!
By Mindy
After a big misunderstanding about shipping options. They never gave up to make a happy buyer. Oustanding communication.
By Justo E.
Easy to assemble; very quiet and my Westies adapted to it very well.
By Shari
Overall I’m happy with my purchase for my cats. Both my cats have gotten used to it. I’m not sure if the litter I’m using is the best for it as it keeps getting stuck to the wall and the sifter part. But overall I do recommend the automatic litter box
By Rebecca F.
Love the the new water system we purchased!!!
By Sandy M.
You do a great job every time
By Stacie M.
The pump on the water fountain will not stay on there for it does not work. Its just a big plastic dog bowl which I can buy for a lot less than I paid for this thing. I have contacted customer service without any response so far.
By Mari L.
