Overpriced
Overpriced. Tried to cancel within minutes of ordering, but there was no phone number available. I emailed immediately, then emailed 2more times within 36 hours. No response until too late, order shipped.
By Valued C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
49 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Marvel Limited is an American multinational and technology company headquartered in Albany, New York. The company was officially established in July 2019 and has set up branches or primary agents in China, Japan, and Taiwan. Its brand, PET MARVEL, is dedicated to providing global smart pet health solutions and has independently developed various smart pet devices, including self-cleaning litter boxes, automatic pet water fountains, and automatic pet feeders.
petmarvel.com (petmarvel.com) has 49 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
49 approved reviews, newest moderated first
Overpriced. Tried to cancel within minutes of ordering, but there was no phone number available. I emailed immediately, then emailed 2more times within 36 hours. No response until too late, order shipped.
By Valued C.
took forever to ship but it works perfectly and my pet enjoys the fountain
By Xen M.
KITTIES AND I LOVE IT. JUST RECEIVED FILTERS. THANK YOU.
By Barbara A.
Fast delivery and good prices and products
By Paul
terrible scam company
By Brenda O.
It's been almost a month since I ordered filters for my pets water bowls, still haven't gotten the ordere
By Daniel O.
I have not received the product yet where is it, and will never order it again
By Francis M.
It took to long to receive my filters. Other than that they are a good company and product.
By Leda M.