Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
PetLinkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 60 reviews with 4 stars · Clear filters
The order process was easy to navigate.
By Roy
Response from PetLink· Mar 31, 2026
Hi Roy, thank you for the nice review! Really happy you had an easy time ordering products from us :) Thank you, The PetLink Team
GOOD CUSTOMER SERVICE,WAS ABLE TO REGISTER MY PET
By Juan R D.
Response from PetLink· Mar 16, 2026
Hi Juan, thank you for the kind review! If you ever have any issues or have questions, please reach out to [email protected]! Thank you, The PetLink Team
Haven't had to use it yet, but nice that I have it. Also can track my pup w/my phone.
By Mary
Response from PetLink· Mar 12, 2026
Hi Mary, thank you for leaving a review with us! IF you have any questions on your GPS, please reach out to [email protected]. We'd be happy to assist. :) Thank you, The PetLink Team
Great experience. Super easy to do. My only complaint was they didn’t offer the dog tag with it like the other one did for my daughter’s dog. Went back through and found something like it but not as great. But other than that it was an awesome experience
By Cherie S.
Response from PetLink· Mar 31, 2026
Hi Cherie, thank you for the nice review! You can always grab a tag from the PetLink Store! We have so many colors and styles that can be personalized to match their personality. We wish you and your pets the best :) Thank you, The PetLink Team
I had in issue with my dog's gps. They were prompt and courteous in reaching out to me and taking care of the problem. I tried to change the date below but it wouldn't change. I estimate around August of 2025
By Deborah V.
Easy set up. Peace of mind. Cost was doable.
By Pamela J.
Well I called to get my phone number changed I couldn’t do it on the computer due to my eye problems and I’m a senior citizen but the person helped me but I had to pay 4.95 cause I ask her to do it for me I couldn’t due to my eye problems. I gotta stop this survey due to my eyes I wish you had something for senior that on disability
By Crystal B.
The microchip company my dog was registered through went out of business. Pet link was highly recommended. I think a complimentary ID tag for a new microchip registration would be a nice addition for first time customers.
By Rebecca D.
