The website was easy to navigate
The website was easy to navigate and contained useful information. It was easy to update my information. Thank you 😊
By Sue Ann R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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The website was easy to navigate and contained useful information. It was easy to update my information. Thank you 😊
By Sue Ann R.
It was exactly what I needed to keep my pet safe. Delived fast, corrrect information.
By Denise H.
I am a member of a rescue organization and register dog's chips after adoption. Recently, I had to transfer a chip from the past owner to the current owner and was having trouble. I corresponded with Michelle and she was not only professional and helpful, but so sweet and friendly. I highly recommend the customer service at PetLink!
By Deb
My little dog is nearly all black and I like the reflective collar on him because even in the house, when it’s dark, I can see where he is easier and seeing the collar has helped keep him from getting stepped on! And when he needs to go outside after dark, I can shine a flashlight and see the collar!
By G S.
Petlink is who I feel safe with for my Betsy May not a fly by night company, trusted and always great customer service.
By Georgette
They were very helpful
By Teresa M.
Good products. Fast service.
By Victoria
The tag is beautiful, just as pictured. Delivery was fast and received email updates regarding status.
By Cheryl K.