Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
PetLinkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 786 reviews with 5 stars · Clear filters
They corrected my problem very fast, that was wonderful
By Carole
Response from PetLink· Mar 19, 2026
Hi Robert, thank you for the lovely review! We're happy you had a good experience communicating with our customer service team :) Thank you, The PetLink Team
I like the insurance of this product in finding my cat of he disappears.
By Ben P.
Response from PetLink· Mar 18, 2026
Hi Ben, thank you for the lovely review! We hope your cat stays close to home, but if not, PetLink is always here to help :) Thank you, The PetLink Team
It was easy to replace a lost tag
By Tamara E.
Response from PetLink· Mar 17, 2026
Hi Tamara, thank you for the kind review! We hope you enjoy the new tag and wish you and your pets the best! :) Thank you, The PetLink Team
I needed to get an id tag for Charlie. He lost the last one, and i kept forgetting to do it. When i saw the petlink ad and found out how easy it was to order, i jumped on it. I haven't gotten it yet, but look forward to Charlie having his tag.
By Virginia G.
Response from PetLink· Mar 16, 2026
Hi Virginia, thank you for the nice review! You should receive your tag soon, but please reach out to [email protected] if you have any questions! :) Thank you, The Petink Team
DO NOT USE PETLINK. I wish I could give no start. But then you wouldn’t see this. I’ve had my cat for 8 years and it 2024 her chip number got transferred out of my account. I have no idea who could have authorized that because I sure didn’t. I have been her only owner since I got her as a 6 month old kitten and petlink couldn’t do a thing to help me. Hopefully she’s found.
By Saage R.
My PetLink transponder quit working and when I reached out to PetLink...they replaced it!
By MARY K.
Response from PetLink· Mar 16, 2026
Hi Mary, thank you for the nice review! We always try to help as much as we can, especially with products not working as desired. Please reach out to [email protected] for any additional questions. Thank you, The PetLink Team
My dog got out after my fence blew open on a very windy day and I live on a busy street. I have 2 dogs, one was not as adventurous and stayed in the yard. Thankfully, someone took her to the vet and had her chip scanned and they called me while I was at work letting me know my dog was safe. I did not update my info and I had changed my dogs name when I got her so once I figured out who Sara was all was good. So remember to update your info!! Glad I never changed my phone number!!
By Debbie Staber D.
Response from PetLink· Mar 16, 2026
Hi Debbie, this is a great review! Thank you so much for being a responsible pet owner, and encouraging others to update their information in PetLink! It's a vital way to get pets home. We wish you and your dogs the best! Thank you, The PetLink Team
User friendly website which stores pet information if pet is tagged with them. Very good selection of product.
By Canadian C.
Response from PetLink· Mar 16, 2026
Hi there, thank you for the kind review! We wish you and your pets the best :) Thank you, The PetLink Team
