Customer service
Customer service
By Jeanne J.
Response from PetLink· May 6, 2026
Hi Jeanne, thank you for the review! We wish you and your pets the best :) Thank you, The PetLink Team
The Fair Hearing score
4.3/ 5
Great
1,023 reviews
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About PetLink
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
- Also known as
- petlink.net
- Website
- petlink.net
- Category
- Pet Stores
- Location
- Woburn, Massachusetts
- Listed on The Fair Hearing
- 2026