Store is clean and well stocked.
Store is clean and well stocked. Everyone is very friendly and helpful. My puppy enjoys his visits.
By E. M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Store is clean and well stocked. Everyone is very friendly and helpful. My puppy enjoys his visits.
By E. M.
If you wake up in the morning? That's a blessing. Drop to your knees and Thank God...and pray that God heels the land that we get to walk and ijoy all because of God's Mercy!!!!
By David H.
I’m so thankful for Petkey, because of the ease of registration for my pet, the low cost, and of the notifications of other pets that were missing.
By Lori R.
Friendly and helpful customer service. I was concerned about receiving the tags before we left for the summer and tags showed up faster than anticipated. Haven't had to use the finder service but I'm confident that if our little one gets away from us they will bring him back to us rapidly.
By Laura B.
Pet key has been a wonderful product that give us peace of mind!
By Katherine T.
I emailed them when I had not received Tucker's ID tag and they called me back within minutes. I received his tag the next day. Hopefully we will never have to give a rating on finding our dog but so far we are pleased.
By Ray
Response from Petkey· May 16, 2018
Thanks. We hope you can rest with a little peace of mind that they are registered to you for life just in case.
We have several dogs that have been microchipped. The one company stated that we never paid the life time membership and the dogs weren’t registered. Found out that Pet Key could handle all of our accounts. Spoke to a lovely young lady from Customer Service who helped me do just that. Now I truly am at ease that God forbid our dogs get lost we have a good chance to get them back.
By Nancy T.
have not used service hope i don't need it
By lawrence S.