Excellent technology and client care!
Excellent technology and client care!
By James Y.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Excellent technology and client care!
By James Y.
You have a good necessary business. Service on orders could be much faster though
By Warren S.
Response from Petkey· May 16, 2018
Thank you for your feedback. We just made some improvements to decrease the time it takes to personalize the ID items.
Website is easy to use and keeps all of your pet info in one place.
By Theresa
We have our Yorkie registered with PetKey and there is peace of mind knowing that she is registered.
By David and K.
They provide an excellent service at a reasonable cost...
By Joy S.
Response from Petkey· May 16, 2018
Thank you for being a member of the community. Every member helps us to get missing pets home faster.
I really like it.. at first when I purchased the PetKey, I wasn’t sure if it actually went through or not. I like how I can add several pictures of my fur baby.
By Taylor I.
Response from Petkey· May 16, 2018
Yes please keep those photos coming. We love seeing all of the furry faces.
the fact that you have to pay to change the address is dumb. we do not have to do in NH with our other cat, the service is free
By Emily G.
Response from Petkey· May 3, 2018
Once your pet is registered there is never any fee to update or make changes. His protection is lifetime and you can access it online or update it over the phone with us anytime at no charge.
Haven't had to use it yet, only registered.
By Darrell P.