Fast deliver after placing order
Fast deliver after placing order
By Tommy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Fast deliver after placing order
By Tommy
I became a new customer on June 30th 2018. I ordered two ID tags. Pink for girl and blue for boy. When the tags arrived in mail instead of receiving a pink for girl it was a black one. I ordered the wrong one by mistake not realizing it. I emailed petkey and immediately got a response that they would gladly mail me a pink tag for my female puppy regardless of it being my mistake. That made me happy that I was important enough for them to quickly response and correct my mistake free of charge with no questions asked.
By Tammy B.
They were awesome. I was called the next morning after bringing my puppy home. The associate I dealt with was very helpful and pleasant. Very nice company.
By Kim
I had no problems setting up and making sure my dog was monitored. Years back i thought he handled it and knew nothing about the yearly fee. Got it all taken care of. Thanks so much. It should be mandatory. As a member of ASPCA it would help a great deal with abuse and thought lost pets. With all the weather problems and pets being left. Not that i could ever. But!
By Shirley
Very helpful when I called. Would have rated higher but the wait time to talk to someone was way to long!
By Rhea
Not sure what to rate here, because I don't have experience with this service.
By Wendy / P.
So far my experiences with petKey has been truly wonderful!!!!
By Ben & D.
It was fast and I love my dogs name tag.
By Dennis