Really easy
Really easy. I feel
By Joan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Really easy. I feel
By Joan
Pet Key is a professional company dedicated to the safety of pets. I had a question regarding my pet having 2 microchips, and a representative took the time to look up the information, and to direct me to the company in charge of the second chip. I ordered a tag, and it arrived quickly, and I feel more comfortable that we would get our sweet boy back if he were lost.
By kimberlyc
No friction was encountered. I have no one/company to compare this service from. I am satisfied with this purchase.
By Karen
I’m very happy with the service and our new pet
By Aaron
Very disappointed in my purchase. The $45 "registration fee" and the $15 microchip tag were a complete waste of time and money. I never got an order number, confirmation number, or tracking number. The tag finally arrived over 3 weeks later with no updates. The lettering on the tag is crooked and very unprofessional looking. My cat wore the tag for one day inside and the coating is already being scratched off. I emailed PetKey informing them of all of this and asking for a refund. Instead I got a voicemail from someone named "Steve" saying there must just be some confusion on my end. NO APOLOGY AND NO PROMISE TO MAKE THE SITUATION RIGHT. What a complete waste of $60.
By Miranda
Response from Petkey· Jul 18, 2018
I am so sorry to hear that the mail took so long to get Jasper's tag to you and that it sounds like it wasn't personalized correctly. It looks like they did issue another one to be sent out to you so I am going to follow up with you on that.
We are very pleased
By Dennis
It was a great experience. Scheduled my next appointment.
By Natalie
We had our puppy microchipped at the same time she was spayed. This is the first dog we have had microchipped. She is such an important member of our family, and it is reassuring to know we can reunite if she ever gets lost. Thank you, PetKey.
By Susan