Great service
Great service, I just wish it was free.
By Christy Spielman B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Great service, I just wish it was free.
By Christy Spielman B.
Good customer service. Very helpful and they provide a great service for our pets.
By Jim S.
Very easy to register our new puppy. I made a mistake giving the phone number to be printed on the ID tag. They sent a replacement at no charge.
By Keith S.
Everything was fine except I have been having difficulty uploading a photo of my pet to your website..
By Richard J. H.
Keeping my JR safe!
By Priscilla F.
Great product. Excellent price.
By Mahmoud A.
Very easy to add info on website. Quick to send tag. Update on missing pets in area. Good job keep it up.
By customer
My daughter and her boyfriend (at the time) had bought a dog together, however, he was listed as the owner and she had been paying for the dog. They had broke up and herself and the pup moved back with me. I was trying to figure out how to get the dog in our name and was very upset and concerned that even tho my daughter was paying for Guinness, her name was not attached to him at all. The girl I spoke to was very nice and understanding and was such a huge help in explaining the process and this calmed me. She was a lovely girl and shows great compassion in her work.
By Mary