Personal service by people who care
An actual person answered the phone when I called; She followed my case through the whole process. Personal service by people who really care about your pet.
By Cathy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
An actual person answered the phone when I called; She followed my case through the whole process. Personal service by people who really care about your pet.
By Cathy
Very fast service.
By R. M. D.
Incredible invention and would love if you could have gps tracking too!
By customer
Excellent service.
By George O.
Great service that I hope we never have to use it.
By Joan C.
All was well until I attempted to order three additional ID tags online, and they all had the same dog's name. I telephoned to correct the order, but I eventually received and was apparently charged for four tags, one of which is a duplicate of one I got earlier.
By DON & L.
Thank you so very much and the young lady who helped me was so gracious and patient with me
By Charleen H.
Great customer service and fast service.I love knowing that my dog will be safe if he ever gets out of my yard.
By customer