Name change.
Only thing confusing was the name change from Home Again. Wasn't sure who I was dealing with. No explanation was given.
By Dave E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Only thing confusing was the name change from Home Again. Wasn't sure who I was dealing with. No explanation was given.
By Dave E.
I appreciate that I was able to put my Kali on the website for free. It was easy to add her picture and her profile. Thank You so much
By Monique Harris C.
Process was easy and to the point.
By customer: Ursel S.
Haven’t had to use it yet
By customer
Response from Petkey· Jan 14, 2019
We sincerely hope that Scooter never does go missing and need our services but he is protected just in case. We hope that we are able to provide some peace of mind knowing that he does have that extra layer of protection. If you ever need to make updates you can do so online or feel free to contact us by phone or email. Please don't issue a poor review if you have not had a bad experience with our service thus far.
They were very helpful in putting out an all points bulletin to find our missing cat. She came home on her own, but I have no doubt that their database that the alert was sent out to, would have resulted in her return. Basically, they put her face and chip number out to everyone.
By Richard
I just renewed
By Michael
was very easy to activate my pets chip and didn't take long at all to receive her tag.
By customer
My replacement petkey for my dog went smoothly and very quick. Quality and delivery was very quick and new chip was perfect. I was leaving for a trip and suddenly realized it was not around her neck. I panicked of course because I was leaving in a few days but they delivered early enough for me to relax on my trip. Traveling with a service animal is stressful enough so when my Petkey arrived in plenty of time before I was to leave was a true stress reliever. I will pay closer attention to all her tags around her neck. Also will order another in case this happens again.
By Gloria