very good product and company
They were very good. They addressed my needs. Product arrived promptly.
By Marsha P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
They were very good. They addressed my needs. Product arrived promptly.
By Marsha P.
I think it's the a great invention. It didn't take long to get registered, and I received my id tags fast. I feel more at ease knowing that they can I.D my cat, and find me in no time. Fantastic!
By Lynette
Great Company - representative I spoke with was very pleasant and helpful. She even offered help regarding our dog that I wasn't aware of. Added that I should call back if we have any behavioral issues and they would try to assist.
By MLD
Feel good and confident
By customer
Excellent - I would recommend them to anyone!
By Robin
The tag I received was blurry and is almost unreadable & the rubber front came off within days. Update - a new tag was sent to me shortly after submitting my issue. I received a new tag for not only my dogs defected one but also for my other pup! Great customer service & fast response time. Changed from 3 stars to 5! Thank you!
By customer
Response from Petkey· Apr 1, 2019
We are sorry to hear this. We will take care of it right away!
So far so good. Easy to sign up and maintain. Glad there is help with missing pets
By Laura R.
It is good to know that my babies, Millie & Maggie, are registered & can have help if ever needed.
By Donna E H.