The staff has always been very cordial…
The staff has always been very cordial and helpful. The service is great.
By Virgil G.
Response from Petkey· Jun 7, 2019
We are very happy to hear that! We are always here to help
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
The staff has always been very cordial and helpful. The service is great.
By Virgil G.
Response from Petkey· Jun 7, 2019
We are very happy to hear that! We are always here to help
Everyone was very helpful and pleasant. Problem is I haven't received my package that was suppose to be shipped. I have called once and they said wait a few more days. Well it hasn't come, so I guess I have to call once again. I find it very inconvenient to have to do this.
By Nancy C.
Response from Petkey· Jun 7, 2019
We are so sorry to hear about your shipping delay. After investigating your order, it looks like it never left the post office. We have re-shipped your order and you should be receiving it shortly. Thank you for your patience!
Perfect . Quick information and tags sent
By Diane B.
The PetKey website is very user friendly. I was able to enter all of my information and upload a photo of my cat Morris. I am so glad I have the microchip for Morris so he can be returned yo me if he ever gets lost.
By Nancy
Response from Petkey· Jun 7, 2019
We hope that Morris never gets lost, but we will be here to help should you ever need it. Thank you Nancy!
Ordered a custom name tag. It hadn’t shown up after several weeks so I contacted Petkey to ask about it. I was told another one was being ordered for me. That one never showed up either.
By customer
Response from Petkey· Jun 7, 2019
Hello, I will reach out to you to correct this issue and make sure your tag gets to you
Great harness! Got one for the Rat Terrier and one for the Husky. Both were a perfect fit
By Sheila
Response from Petkey· Jun 7, 2019
Hello Shelia, thank you for your wonderful review of our harnesses!
Hard to review activating a new chip. So far, haven’t had to contact anyone
By customer
PetKey was great. They activated our rescue dogs chip, no problem. Now we know he's safe if he does ever happen to get free. We also received some great gifts in the mail just for getting the chip activated, like a dog tag and an awesome dog collar that glows in the dark. Our dog loves it, he can see when he's out at night. I will recommend them to everyone I know.
By Renee H.
Response from Petkey· Jun 7, 2019
Hi Renee! Our team here at Petkey is so happy to hear your great feedback. We are happy your pup is enjoying his glow collar!