Transfer ownership
Adopted a neighbors dog after she passed away. PetKey made it very easy to transfer Sammy to my name. They followed up when they said they would. Got everything taken care of for me. Excellent customer service
By DKleit
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Adopted a neighbors dog after she passed away. PetKey made it very easy to transfer Sammy to my name. They followed up when they said they would. Got everything taken care of for me. Excellent customer service
By DKleit
I had a good experience with petkey. Easy to get started and good price knowing your dog is chipped. The packet they send is great too!
By Shelly K O.
very help full and pleasent
By customer
Response from Petkey· Jun 21, 2019
Thank you for your wonderful review!
my dog is very picky so she just liked it thing big about them at all
By Sara
Good Customer Service, website info is a little confusing.
By CB
You tried to pull a fast one. Pretending to be another company,acting like you already had my pets covered. Telling me you can cover them for life for $45. For each pet. If you can not tell the truth I want nothing to do with you.l I will stay with who l have, thank you.
By customerRed.
Response from Petkey· Jun 21, 2019
We apologize for any confusion. It sounds like you contacted us by mistake when you intended on contacting another company. Our goal is to ensure every pet is protected and properly registered. If you had already done that somewhere else then there was no need for you to contact us as well and we did not solicit you to call us. We have issued you a full refund.
The phone number wasn’t correct and I had to pay again to have a new tag made. The tag is super thin. The dog bit it a couple times and bent the tag.
By customer
Response from Petkey· Jun 19, 2019
We are sorry to hear you had an issue with your ID tag. A replacement is on the way.
Highly recommended!!! Love how your notified of all missing dogs to help each other out and I know if my dog ever lost and found that petkey would get him home safely. Gives me peace of mind. I would recommend them to all dog owners .
By Kelly M.