Petkey was extremely easy to use
Petkey was extremely easy to use. All on line.
By Terry L. C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Petkey was extremely easy to use. All on line.
By Terry L. C.
The person I spoke with on the phone was courteous, friendly and helpful when I needed to update info on my rescue pup.
By karen N.
It was an little bit expensive but they were very quick to ship and get my pets chip updated.
By Geri
I was told that I needed Petkey in order for my puppy's microchip to work. However I have since learned that's not the case and I will be cancelling it. I'm just glad I didn't pay the lifetime membership fee.
By customer
Response from Petkey· Aug 19, 2019
You do have to register a pet's microchip in a database for it to function. It is a common misconception that they operate like mini GPS systems but unfortunately that technology does not exist for implanting inside of pets. Your pet is registered for life however so you don't have to take any further action.
Great way to keep your pet safe.essy to use.
By Elizabeth
So far, petKey seems like a good investment.
By Marie N.
Great service!
By customer
I spent $25 for a tag and a card but only received a tag. Seems really expensive for a small metal tag.
By customer
Response from Petkey· Aug 15, 2019
We apologize if the card was not in the same package as your pet's ID tag. We are not sure how that got missed but we are issuing a new set to be arriving to you shortly.