Very polite & easy process
Very polite & easy process. Thank you!!
By Monse S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Very polite & easy process. Thank you!!
By Monse S.
Ok I guess never tried any other.
By s B.
Friendly, knowledgeable and excellent customer service.
By love C.
I never received my original order, which was frustrating, but when I called the customer service rep (a guy, didn’t get his name) was extremely helpful. He told me another rep from shipping would contact me the next day and she did. Her name was Blair and she handled everything immediately. I got my package in a few days and it was perfect. You guys turned a one star experience into a 4 star, just by your customer service. Thanks!!
By Ziggy’s M.
Easy to navigate- confirmation experience was clear
By kjbreen
PetKey entire experience was incredibly easy and awesome!
By Michelle
This was a quick and easy process, to register my new puppy!!! Thanks
By customer, L R.
The renewal was quick and easy. However their confirmation service needs some work. I was receiving expectation notices 3weejs after they took their payment from my account. I have not had to use their service yet. However it gives me peace of mind. Should the need arises since we RV 6 months out of the year.
By Dawn