never received tags
never received tags , otherwise I would of given 5 star
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
never received tags , otherwise I would of given 5 star
By customer
Just too many delays. Etc.
By Mary G., C.
Great service and very easy to set up
By customer
It's easy to look up a registration but they charge an expensive annual fee with no options for what kind of plan/coverage you want
By customer
I spoke to Heidi ( I believe that was her name) and she was extremely helpful and very sweet to talk with.. I will recommend PetKey to all my friends and family
By customerSusan
The web site was easy to use, I was pleased I registered my little one for lifetime!!
By Guestpersonalreflexion
Great experience!
By customer
Response from Petkey· Nov 20, 2019
We are so happy that you are happy with Petkey! Thanks for being our customer!
For what I paid it was not worth it. The collar is too big for my small puppy. Even when he is full size he cannot fit into it. He will be less than 15 lbs and this collar is for a big dog. So he will never wear it.
By Jessica L.
Response from Petkey· Nov 20, 2019
I'm sorry to hear that his collar is to big. He's a really cute little thing! I ordered new collar for him today in an extra small. You should have it shortly. I left you voice mail with my number ; please let me know once you receive it.