Easy
It was very easy to register my PetKey..bv
By Jacquie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
It was very easy to register my PetKey..bv
By Jacquie
The lady I spoke was very polite & nice & solved my problem. Great customer service!
By Doc
order never received.
By customer
Response from Petkey· Jan 3, 2020
Some of our order have been caught in a holiday delivery "crunch". If you don't have your order by 1-9-2020, please call us here at Petkey at 866-699-3463 and we'll issue a new order.
Very easy to register and reasonably priced.
By customer
They marketed their product AS IF YOU HAD JUST REGISTERED WITH THEM AND NEEDED TO COMPLETE YOUR INFORMATION!!!! It was marketed one day after I had signed in to my pets recently acquired microchip from vet and your site led me to believe you were connected to “Home Again!” BIG SCAM FROM YOU FOLKS!!!! BAD VERY BAD
By Scammed by P.
Response from Petkey· Dec 11, 2019
We are very confused on what you are referring to. We would only have your information because you set up an account for your pet on our website directly. We would not be able to target you in any other way and our website very clearly is branded with out company name and logo. If you ended up on our website by mistake we apologize as there are multiple microchip registries to choose from and if you do a google search you will be presented with different options. It looks like you purchased and ID tag with us which we did ship but we have issued you a refund since it sounds like you intended on visiting a different website. If we can be of any further assistance please let us know.
Poor communication!
By laylahcharles
Response from Petkey· Jan 3, 2020
We are sorry to hear that you didn't have a good experience with our call center at Petkey. We do our best to serve everything well for our customers, so we will try to figure out what happened when you called in, and we'll fix it.
My experience has been nothing but positive. Web was easy to explore.
By Marty
Pet key is great
By Christine S.