Website was very user friendly
Website was very user friendly. Really like the collar tag with phone number to call.
By Helen A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Website was very user friendly. Really like the collar tag with phone number to call.
By Helen A.
The sign up process was a bit confusing but I eventually got it.
By customer
my visa shows 2 charges of 19.99, 11/20 & 11/24/19, but only 1 cat is registered in your system, # 985113001884873. talked to Lee 12/23/19 & awaiting answer.
By Robin L.
Response from Petkey· Jan 6, 2020
You were only charged once by our company, Petkey. Your pet has a second registration with another company, called Home Again. We've refunded your registration here at Petkey but you'll have to check with that company regarding your registration there.
Did this already but agent was very kind and helpful. All went well.
By Cynthia H.
Your company has good customer service. Happy to be a customer and will let my family and friends know about your company. Keep up what you are doing.
By Angela R.
Reasonable price but dog tags are large. I have small dogs, smaller options should be available.
By customer
Comfortable with knowing my girl can have her home found if lost
By customer
This website is amazing for if you an animal.
By customer