Nonprofit
Nonprofit. Extremely helpful and consistent.
By Fred G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Nonprofit. Extremely helpful and consistent.
By Fred G.
It was very easy to use.
By Mary
Good great amazing
By Latasha S.
PetKey now has all the information so hopefully if I ever need to use it, it will bring my cat back. Although I really think she would rather be free to live outside.
By Cleo
My bulldog died the day he received his tag. It was horrible. They gave me a full refund and sent a nice hand written card. I was very impressed with their compassion.
By Andrew W.
They were helpful & returned calls promptly
By customer
Exceptional customer service and lifetime plan...🥰🐕💯
By Tiffani P.
I have messaged 3 times for a refund that was taken out of my account this us the second year this company takes out automatically money I dont have Brooklyn anymore she is deceased I addressed the issue and still no respond to solve my problem.
By Diandra
Response from Petkey· Feb 27, 2020
I will take care of your refund for the renewal for Brooklyn. We are sorry to her of her passing.